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    Product Rating 6.5/7

    Rating Criteria

    Economy Class

    • Choice of main meal with beverages, snacks and second meal service offered on long flights
    • Audio/Video On Demand, WiFi available for a fee on the A380, A350, 787s and some A330s
    • Seat pitch of 31 to 34 inch with 122 to 133 degree recline
    • Blankets and pillows provided on international flights; eye shades and ear plugs available on request. Amenity kit on long haul flights
    • Baggage allowance of no less than 20kg

    Premium Economy

    • Available only on A380s and some 747s on international long haul routes
    • Superior quality meals and beverages provided
    • Seat pitch of 42 inch and 122 degree angle of recline; wider armrests and adjustable legrests
    • In seat power; WiFi available for a fee on the A380
    • Blankets, pillows and small amenity kit provided
    • Baggage allowance of no less than 30kg

    Business Class (Royal Silk Class)

    • Choice of 4 menus on board or meals can be preordered from a choice of 8 menu options; alcoholic beverages offered
    • Audio/Video On Demand; WIFi available on the A380, 787 ,A350 and A330
    • Seat pitch of 60 inch and transform into angled lie flat beds with 170 degrees of recline on the 747 and A330; seat pitch of 74 inch and transform into fully lie flat beds on A380s, A350s and 787s
    • In seat power and telephone
    • Luxury blankets, pillows and amenity kit provided
    • Baggage allowance of no less than 30kg

    First Class (Royal Silk First Class)

    • Available only on A380s, 747-400s and 777-300s
    • Meals served to cater for passenger preferences; option to pre select meals from extensive 22-choice menu before flying or select from 4-choice menu on board
    • Audio/Video On Demand and in seat power; mobile, sms and Wi-Fi capability on A380s
    • Seat pitch of 70 to 78 inch on shell-type seats which convert to fully lie flat beds; seat pitch of 83 inch on A380s
    • Superior quilts, pillows and quality amenity kits provided; comfort wear and slippers on intercontinental flights of more than 6 hours
    • Baggage allowance of no less than 40kg
    • Bar and lounge area on A380s
    • Founded in 1960 as joint venture between Thailand’s domestic carrier, Thai Airways Company (TAC) and Scandinavian Airline Systems (SAS)
    • SAS provided not only capital but operations, managerial and marketing expertise, with training assistance aimed at building a fully independent national airline in the shortest possible time
    • Commenced flights from Bangkok to 9 overseas destinations all within the Asian region in 1960
    • Intercontinental services to Australia were launched in 1971, followed by flights to Europe in 1972 and North America in 1980
    • After 17 year partnership with SAS, the Thai Government bought out SAS on April 1st 1977, Thai Airways merged with Thai Airways Company (TAC) in April 1988 forming the new Thai Airways International, Thailand’s only national carrier servicing domestic and international destinations
    • Currently serves more than 70 destinations
    • A330-300
    • A350
    • A380
    • 777-200
    • 777-300
    • 747-400
    • 787-8
    • Star Alliance
    • Thai Smile
    • Nok Air

    Residents of USA, Canada & the Americas ONLY, who want to make a complaint please contact  [email protected]
    for everyone else contact  [email protected]

    Click here to see your rights for
    Denied Boarding
    Cancellations
    Lost or damaged baggage
    Lengthy tarmac delays and
    Refunds

    For details of legislative obligations under EU regulation click here

    To lodge a complaint with the EU click here

    For the Airlines policy for Lengthy Tarmac delays at US airports click here

     

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