Wednesday, April 24, 2024
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Business Class

  • Meals and beverages provided (selection as per in economy)
  • Tablets show movies and TV shows but not a huge selection
  • Seat pitch of 60 inch with 20 inch width which transforms to angled lie flat bed; in seat power
  • Pillow and quilt provided
  • Baggage allowance of 25kg complimentary; additional baggage must be paid for
  • No forwarding of baggage from one sector to another so passengers must allow enough time between flights to collect bags and re check in for next flight via immigration if arriving on international sector; Fly Thru ticket available for purchase allows passengers arriving at Kuala Lumpur to bypass immigration and transfer checked baggage to final destination

Economy Class

  • Meals, snacks and beverages available for purchase on all flights; pre-orders can be made on line for 15% discount
  • For a fee tablets with movies and TV shows can be hired ( not available on flights to New Zealand, Nepal, Saudi Arabia, United States, Bali and Male)
  • Seat pitch of 31 to 32 inch with standard recline; pre-selection of preferred seat available for a fee; no children under 12 years permitted in quiet zone at rows 7 to 14 and these seats can be reserved for additional fee. Extra seat in each row making it 9 a breast seating. Seats are narrow
  • Comfort Kits with blanket, inflatable pillow and eye mask can be purchased on board
  • Baggage allowance unrestricted but must be paid for
  • No forwarding of baggage from one sector to another so passengers must allow enough time between flights to collect bags and re check in for next flight via immigration if arriving on international sector; Fly Thru ticket available for purchase allows passengers arriving at Kuala Lumpur to bypass immigration and transfer checked baggage to final destination
  • Explicit advice given to pre-purchase checked baggage, in flight upgrades, meals and entertainment when booking to avoid disappointment and higher charges at the airport or on board
  • AirAsia’s low-cost, long haul airline, AirAsia X, was established in 2007 to provide services for the long haul market
  • Serves international destinations from its Malaysian hub
  • A330

To make a complaint with the airline click here

Click here to see your rights for
Denied Boarding
Cancellations
Lost or damaged baggage
Lengthy tarmac delays and
Refunds

Click here for more information about our AirAsia X reviews and safety ratings system.

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