Wizz

ΑΠΑΡΑΔΕΚΤΗ & ΑΝΑΞΙΟΠΙΣΤΗ ΕΤΑΙΡΕΙΑ
ΕΠΙΕΙΚΩΣ ΑΠΑΡΑΔΕΚΤΗ και ΑΝΑΞΙΟΠΙΣΤΗ εταιρεία!!! ΔΕΝ ΘΑ ΕΠΡΕΠΕ ΝΑ ΤΗΣ ΕΠΙΤΡΕΠΕΤΑΙ ΝΑ ΥΠΑΡΧΕΙ. Μας άλλαξαν την πτήση τρείς φορές, με την τελευταία να γίνει αλλαγή στην ημέρα επιστροφής και να μπει μια ημέρα νωρίτερα και μάλιστα στις 09:00πμ!!!! Με αποτέλεσμα να χαθούν χρήματα τόσο για την κράτηση στο ξενοδοχείο όσο και για κρατήσεις σε μουσεία και λοιπά.
Η όποια προσπάθεια επικοινωνίας με την εταιρεία ήταν ανέφικτη για να μη πω καλύτερα ότι δεν υπάρχει τρόπος να επικοινωνήσεις με κάποιον αρμόδιο. Το site τους είναι απαράδεκτο με τη γνωστή αυτόματη επικοινωνία μέσω chat που δεν οδηγεί πουθενά και το τηλεφωνικό τους κέντρο σε συνδέει, μετά από πολλά λεπτά αναμονής, με υπαλλήλους (μάλλον) από Ινδία που μιλάνε αρκετά σπαστά αγγλικά και μετά βίας καταλαβαίνεις τι σου λένε και όταν καταφέρεις να συνεννοηθείς κάπως το μόνο που έχουν να σου πουν είναι “εμείς είμαστε τηλεφωνικό κέντρο κ δεν μπορούμε να κάνουμε κάτι!” ΤΡΑΓΙΚΟ!

https://www.tripadvisor.com/ShowUserReviews-g1-d8729187-r945654614-Wizz_Air-World.html#

Wizzair is the worst airline ever. They alowed to broke the international law as they are “privetly owned airline company”. That how they explaned the issue that they refuse to my family to fly to Turkey because passport of my son is expaired less than in 120 days. However based on onternational law that rule (about 120 days) works only if going out to Turkey from the airport. But if you a transit passanger, an not leaving transit section of the airport you dont need any local visa as well as 120 days rule… BUT Immigration officer said that they are privet airlines and they can break the law.

This is the worst airline I have ever flown with. They are bunch of crooks! They charged me for luggage at the gate, even though as it turns out my son’s bag was within the correct measurements. But what’s worse is that when I tried to check in on line in Athens, the website was down. I went to the FAQs / Help Centre but nothing there to help me. No even a phone number. I was charged £50 per person at Athens for THEIR error and when I went to claim from them when I returned, they refused, advising that there was no evidence that I had tried to check in online. I had photographs of the app showing an error message. But nothing. Overall the flight cost me £400 on top of the original fee. The staff are rude and ignorant. NEVER EVER FLY WITH THEM. The cheap tickets are a CON.

The worst company ever, after 7 hours, we were told by the captain the original plane had broken down in Cyprus, when we got home and tried to claim compensation we were told the issue was with air traffic control, they sent me an email stating [IMPORTANT NOTICE: Please note that, given the UK’s exit from the European Union, as of 1 January 2021, people living in the UK (ie have a UK registered mail address) will not be able to use the European Commission online. Dispute resolution platform as an alternative dispute resolution body].
On the flight home the automatic check in we paid for did not work, we paid for seat selection with extra leg room, they changed our seats to row 39 without extra leg room, when we boarded i had to ask the cabin crew for wet wipes to clean our seats as the had coke and food on the, so did the gentleman in front of us, the cabin crew stood there while we cleaned our seats, this was the first and last time I will ever use this airline, and I would advise everyone to avoid this terrible company

The worst airline in Europe, possibly the world. DO NOT BOOK WITH THEM! Even if its cheap the time you lose from your with delays noone will give you back. Only if its your only option.