4.1/10

    From 58 passenger reviews

    Fadwa

    from United Arab Emirates - September 8, 2022

    Flew Economy Class

    Overall Score

    1/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Check-in Process

    • Meals and Beverages

    • Recommend Airline

      No

    Wizz air is not a reliable airlines. On 27th Aug 22, I drove from Dubai to Abudhabi to catch flight 5W7003, thinking that I have booked with a cost effective reliable scheduled airline, after reaching the airport waiting in the check in line for an hour I find from other passengers that the flight is cancelled, no representative from Wizz air to understand from what’s next. No one at the airport representing the airline and they advise to call the airlines, I called, and nevertheless that the lady I spoke to was on her nerves (as if she was a passenger) she advised she will process my cancellation of the whole flight (cant rely on a return with them) and send me a confirmation email. Refund would take 10 days, no confirmation was sent, and I am praying to god I would see a refund in 10 days, the flight cost was 3177 aed

    Jack

    from United States - September 8, 2022

    Flew Premium Economy Class

    Overall Score

    1/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Baggage Handling

    • Check-in Process

    • Meals and Beverages

    • Recommend Airline

      No

    We had an awful flight from start to finish!!! The stewardesses were absolutely nasty throughout the entire flight!! They locked the restroom for most of the flight claiming turbulence which none of us felt! They also did not allow the restrooms to be used every time they wanted to sell food or drinks so that the aisle would be clear for them!
    There was a terrible atmosphere on the plane the entire flight, and we couldn’t wait to get off!!
    Terrible Experience!!!

    Lukas

    from Switzerland - July 26, 2022

    Flew Economy Class

    Overall Score

    9/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Baggage Handling

    • Check-in Process

    • Meals and Beverages

    • Recommend Airline

      Yes

    Excellent experience with WIZZ. The low-budget airline fullfilled all my expectations, which take the low price into account. I can recommend WIZZ (only 1 flight experience so far) for anyone who is okay with a delay of 1,5h and paying for water on the plane.

    Sonia

    from United States - June 21, 2022

    Flew Economy Class

    Overall Score

    1/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Baggage Handling

    • Check-in Process

    • Meals and Beverages

    • Recommend Airline

      No

    The airline offers cheap fares to lure in passengers but then makes every attempt to extract money from you. They even charge money to check-in at the airport. We had to pay a fee of 40 euros to check each of us in. Never heard of this. The staff is very rude. They even have a sign at check-in saying that unruly passengers may be denied service; have never seen this sign anywhere in the world and we travel quite a bit. Suspect it happens a lot. The boarding of the plane was horrible and felt like cattle being herded. AVOID AT ALL COSTS!

    David

    from Hungary - March 4, 2022

    Flew Economy Class

    Overall Score

    1/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Baggage Handling

    • Check-in Process

    • Meals and Beverages

    • Recommend Airline

      Yes

    Flew with Wizz 3 times, bought new tickets a couple hours ago. The service hasn’t changed in the last few years, it’s daylight robbery. Even though shown prices are usually really good, sometimes okayish, they tend to hike the price to twice the amount it was before. Which then makes it comparable to a national airlines, which include baggage and meal in the price, obviously a bigger legroom.

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