
Wizz
About Wizz
Passenger ratings
Overall Value for Money
2.3
From 67 reviews
Seat and Cabin Space
2.4
From 64 reviews
Customer Service
2.4
From 65 reviews
In Flight Entertainment
1.7
From 39 reviews
Baggage Handling
2.1
From 31 reviews
Check-in Process
1.8
From 38 reviews
Meals and Beverages
2.2
From 45 reviews
Recommend Airline
33.8%
From 65 reviews
Latest reviews
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For many i paid it was great flight and cabin crew was realy nice but it wasn't real comfy i would recomend
8 / 10

It was terrible that they made us pay twice for extra luggage all because we checked in online and apparently it was necessary to do it in person to check our suitcase.
2 / 10

I did not fly with Wizz air recently, but I booked 2 tickets. This review is about their customer service. After booking a couple tickets, I saw a message “flight overpaid, in order to get refunded, contact customer service”. Okay. Several hours later - not quite okay. First attempt - 30 in line. Tried to stick to it - got disconnected 3 times. Then, a lot of time later (but that as my own fault, not following close), by this time it was very early morning in Europe, I was no 11 in the queue. Followed closely. Got connected to an agent. Once you’re connected to an agent and they are looking into it, you won’t get disconnected, right? Wrong! (see attached pictures). Ok start over. No 7 in the queue. Got connected to an agent. Please don’t disconnect me again! First reply from agent: “Amende d”. My reply: ? (Meaning, Ok, what do you mean by amended, I’m supposed to get a refund?). Agent reply: ? Again, me thinking what does that mean, I reply “what do you mean by "amended". Agent reply: definition of “amended” 😂. Like a slap in the face! Me, again: so I assume you mean I got a refund. Heck, no. 😂😂😂. Please see attached screen prints. I wish I took more. STAY AWAY FROM WIZZ AIR. thanks. P.S. I was not able to upload any of my screenshots here. Please see my review on google maps or tripadvisor. Thanks.
0 / 10
