6.7/10

    From 18 passenger reviews

    Rabie

    from Canada - August 9, 2023

    Flew Business Class

    Overall Score

    2/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Baggage Handling

    • Check-in Process

    • Meals and Beverages

    • Recommend Airline

      No

    Not on time, both times I used this airlines.
    Business Class on their smaller jets is misleading, same seat and space as economy and worse as the business class passengers can only exit the plane once economy class passengers exist.

    Sascha

    from Romania - January 3, 2020

    Flew Economy Class

    Overall Score

    9/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Baggage Handling

    • Check-in Process

    • Meals and Beverages

    • Recommend Airline

      Yes

    Friendly stewardess
    Even it was only 55 minutes flight,she brought snacks/sandwich for free.
    Prepared green tea and lemonade for free .

    Ground crew very good
    Check in quick and professional
    Necessary Eye contact ,which is very rarely in Europes Customer Service

    Dalibor

    from Tarom review by Dalibor - October 22, 2019

    Flew Economy Class

    Overall Score

    1/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Baggage Handling

    • Check-in Process

    • Meals and Beverages

    • Recommend Airline

      No

    Extremely unsatisfied with TAROM ground staff on Bucharest airport

    lili

    from Lebanon - July 11, 2019

    Flew Economy Class

    Overall Score

    1/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Baggage Handling

    • Check-in Process

    • Meals and Beverages

    • Recommend Airline

      No

    Worst experience ever, very bad and inexperienced staff, they made us pay for our extra baggage for a second time knowing that we have already paid for them, we couldn’t do anything because they kept denying and we didn’t want to miss our plane and have to stay in this horrible city for any other day. In addition, they gave us seats 9 rows far from each other! The airplane was overloaded, it was really not a safe flight and we didn’t even find a place to put our handbag; the food is very disgusting, we couldn’t eat it. And I also have to mention that it was delayed in both ways for minimum 40 minutes. In conclusion, it’s surely the worst airline you may ever fly with.

    Ion

    from Australia - July 17, 2017

    Flew Economy

    Overall Score

    10/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      Yes

    Great breakfast served on Tarmac while waiting for deicing. Cabin crew friendly and efficient. Once on air flight was smooth and made up for the deicing time on the way to Frankfurt.

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