7.3/10

    From 3 passenger reviews

    Geoff

    from Australia - August 28, 2019

    Flew Business Class

    Overall Score

    4/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Baggage Handling

    • Check-in Process

    • Meals and Beverages

    • Recommend Airline

      Yes

    So I just went to Munda from Brisbane with my son went to check in there was a special upgrade to business class for $350.00 thought that’s great value so I paid for my son and myself
    Boarded the plane looked in side compartment for TV wasn’t to be found asked flight attendant where is the TV he replied sorry sir they don’t work I replied what about the music he replied sorry sir it doesn’t work
    I then reclined my seat to settle in to my business class seat only to find the seat didn’t lock in
    So as I only have a short review limit I sent a email to Solomon airlines
    To my horror i was told your ticket was heavily discounted so no refund will be provided
    My issue is business class is a standard and Solomon airlines have a fleet of planes that don’t even come close to being of a standard to offer this service and they are Parteners with qantus so go figure
    I have tried to use the ombudsman but Australia doesn’t cover complaints for Solomon airlines
    For a national carrier this is a disgrace kid
    Ft your game Solomon airlines

    Nigel

    from - November 20, 2018

    Flew Economy Class

    Overall Score

    10/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      Yes

    This is a truly impressive airline. We travelled to Honaira from Brisbane and on multiple inter-island flights that were efficiently and courteously managed. When a rainstorm prevented a flight to a small grass airstrip, the company organised a special later flight when conditions cleared. Thoroughly recommended, and with thanks to the staff at Suvanao, and Munda for going out of their way to facilitate us..

    Keith

    from Australia - August 22, 2013

    Flew Economy

    Overall Score

    8/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      Yes

    International service (A320, Brisbane to Honiara return) has improved considerably over last few years, with inflight meal and reasonable bar service, and now with basic IFE. Cabin staff are friendly and attentive. Likewise, reliability has been very good recently. A little bit expensive, but cheaper than their only competitor on that route, Virgin Australia. Domestic service (last flight in DHC Twin Otter, Honiara to Fera return) remains basic – timings a bit shaky, no inflight service, but safe enough.

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