About Solomon Airlines

Solomon Airlines is the national airline of the Solomon Islands, with its headquarters located in the capital city of Honiara. It was established to serve the transport needs of the island nation, which comprises hundreds of islands spread across a vast area in the Pacific Ocean. From its early beginnings, the airline has been instrumental in connecting the disparate parts of the country, both enhancing the local economy and fostering greater cohesion among the various island communities. Over the years, Solomon Airlines has expanded its reach, offering services that not only link domestic destinations but also connect the Solomon Islands with international locations. This expansion has played a crucial role in promoting tourism and trade, which are pivotal to the nation's economic growth. The fleet of Solomon Airlines comprises a mix of aircraft suited to the diverse requirements of its service routes. These aircraft are adapted to operate in the unique geographical conditions of the Solomon Islands, capable of landing on both well-developed and more rudimentary runways. This flexibility in their operations is fundamental to their mission, as many of the islands have limited infrastructure, and air travel provides a critical link that supports local communities. Over time, the airline has focused on maintaining a fleet that balances efficiency with the robustness required for their specific operational environments. The emphasis is always on safety and reliability, ensuring that passengers and cargo reach their destinations securely. In terms of services, Solomon Airlines offers a comprehensive range of options that cater to both local and international travelers. On international flights, the airline strives to provide a slice of Solomon Island hospitality, showcasing the warmth and friendliness of its people. For domestic travelers, the services are tailored to meet the practicalities of inter-island travel, which is a lifeline for residents and essential for the continuity of daily activities across the islands. The airline also plays a significant role in emergency services and disaster relief, providing vital support in times of need. With a commitment to community and development, Solomon Airlines continues to be a key player in the socio-economic landscape of the Solomon Islands, enhancing connectivity and supporting sustainable progress.

Overall Value for Money

2.0

From 2 reviews

Seat and Cabin Space

2.5

From 2 reviews

Customer Service

4.0

From 2 reviews

In Flight Entertainment

3.0

From 1 review

Baggage Handling

4.0

From 1 review

Check-in Process

4.0

From 1 review

Meals and Beverages

3.5

From 2 reviews

Recommend Airline

100.0%

From 2 reviews

Latest Passenger Reviews for Solomon Airlines

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Hoang Nguyen
Hoang NguyenDec 19, 2025
Zipair

Title: ZipAir “Business” via Travelocity – Misleading Disclosure, Credit Card Dispute Succeeded Body: I want to share a cautionary experience regarding ZipAir “Business” class tickets purchased through an online travel agency (Travelocity). ZipAir operates as a low-cost carrier, and its “Business” product differs significantly from traditional long-haul business class. When booked through Travelocity, several important limitations were not clearly disclosed at the time of purchase, leading to reasonable consumer confusion. Key points travelers should be aware of: ▪ ZipAir “Business” is not a full-service business class product ▪ No blanket, pillow, TV, not even a free bottle of water. ▪ Meals and other services are paid add-ons ▪ Lounge access is not included at NRT ▪ Baggage require additional fees ▪ OTA Travelocity listings do not explain these limitations before purchase After the booking, the gap between expectations and the actual product became clear. Attempts to resolve the issue directly with Travelocity was unsuccessful. A credit card dispute was filed on the basis of misleading or insufficient disclosure, and the card issuer ruled in favor of the customer, issuing a full refund the disputed amount. Takeaway: If you are considering ZipAir “Business” class, do not assume it is comparable to traditional business class. If booking through an OTA, read all disclosures carefully; in this case of Travelocity, it did not specify at all about the missing services. Posting this so others can make an informed decision.

4 / 10

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