SAS

Good luck with finding a lost luggage. We flew first class to Oslo from Paris and have been missing our bag for 3 days!!! Very limited office hours and terrible customer service. Fly Norwegian Airlines!

Bad service, no respect, poor communication, last minute cancelation, extra pay seats change, not edible breakfast, late baggage delivery to carousel, no assistance with short connection, no even apology for inconvenience and so on…I will not remember how much money I spent on a ticket, but I will definetly remember the bad expierence for a long time. I will remember “don’t travel with SAS”.
There’s no possibility to file a complain. SAS website provide you with the form “flight expierence” but after filling the form no possibility to submit it…
SAS can’t blame covid or low budget , sadly the biggest problem they have – their attitude about the business they run.

Absolutely horrible experience. Flight was delayed with no information on when it would be rescheduled. Finally got that info and arrived at the gate only to find no one there and that it was delayed yet again with no information. Flight attendants are rude and rarely come around for service. Would NEVER fly with them again and I strongly suggest others avoid at all costs unless you want to pay exorbitant fees with no service whatsoever.

I paid for 2 carry-ons (for my wife and me) round trip LAX/CPH/LAX. On the return trip a rude ticket counter agent demanded we put our bags on the scale, and they were slightly over limit, so we had to check them and pay the huge, inflated charges. Upon return home I asked to be refunded for the carry-on charges we prepaid, but they refused. Then I read all the negative reviews of this airline, and then it all made sense.
Taking aim at any opportunity to enhance their revenue. Treating their source of revenue (customers) badly.

Flight from LHR to Oslo — technically international. Must pay for water! Only “tea” and “coffee” is free.
Plane: old Airbus 320. Seat design and construction are inspired by Spanish Inquisition. Zero amenities – like seat head rest, disinfecting wipes, blankets or pillows.
Well, blankets weren’t necessary: the cabin is poorly ventilated and quite warm.
On the connecting flight from Oslo to Tromso, my rolling board was confiscated due to the wait limitation.
Subsequently it was delayed until the next day, despite assurances that it will be on the later flight the same day. The next morning, there was no sign from the SAS delayed luggage service, so I had to drive to the airport to pick up my luggage. Personally, one of my bleakest experiences in air travel. Avoid if you can.