Passenger Review

Croatia Airlines review by Chris 2013-08-08

4 / 10

07 August, 2013 by ar

Economy Class

We flew on a Dash-8 from Zagreb to Rome, via Split. The aircraft was clean and the flight attendants attentive. Departure lounge in Zagreb could do with more seats and a food and beverage outlet (only one coin-operated machine available). The flight to Split was fine despite bumpy conditions. In Split you leave the plane, with your hand luggage and walk across the tarmac to the small terminal. Up and down stairs, which would be a problem if you had a disability, or if it was raining. Through personal and baggage security all over again (why can't luggage be left on the aircraft?) and back onto the aircraft. Snacks, small, served in flight. Seats okay for short 'regional' flights. On landing in Rome, we were parked some distance away from the terminal and waited a long time for a bus to transfer us to the terminal - a reflection on Fiumicino inefficiency rather than on the airline. Would be happy to fly with Croatia again - particularly if attendants could smile now and again.

4

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Croatia Airlines

Croatia Airlines

Overall Value for Money

4

Seat and Cabin Space

4

Customer Service

3

In Flight Entertainment

n/a

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

3

Recommend Airline