Royal Jordanian

Flight RJ106 Milan-Amman booked 3 months in advance, rescheduled 1 month before for 1 day earlier. Had to pay extra airport parking day, 1 extra night in Amman.
Old and dirty A319, broken seats.
Baggage lost, left with no information, impossible to talk to anyone in Amman, baggage service not answering to calls or emails.
Luggage tracked after 3 days, delivery promised in 2 extra days, nothing. Meanwhile have to change city in Jordan, making first worst.
ZERO information on how to ask for extra-expenses refund.
Complaint form on RJ website always crashing.
Should I add anything more? Nevermore with RJ

March 19, 2023 , RJ504 Airline reference KKR337. This flight got canceled. No one to help at airport. Had to stay for one night in Cairo.+ travel + hotel+ arrange for funds + buy 2 one way back tickets to XNA. It costed me more than $2100.00
And now they say we are not responsible as it is third party reservation. The third party says we did the reservation for Royal Jordan and we cannot do anything contact RJ.? NOT RELIABLE AIRLINES AT ALL.

Terrible unfaithful airline!

There pre-assigned reserved seats are non-refundable on Etihad Airways. When an airline cancels the passenger flight due to misconnection schedule changes by the airlines. They stood cough up the non-refundable seat fees as they were penalizing the passenger not refunding them their seat assignments. I had to dispute them with my Citibank Mastercard which I won my resolution. No airlines should stated that their seat assignments (pre-reserved in advance) for fees should be non-refundable as it’s not the passenger fault due to the airlines schedule changes.

AVOID BOOKING ON THEM AS THEY ARE DISHONEST/UNFAITHFUL TAKING YOUR MONEY /THIS HAPPENED TO ME PRIOR TO MY TRIP EVEN DEPARTED.

I arranged a Round trip ticket with RJ to USA stopping over at Chicago. When I reached Chicago on the way back the ground staff in ORD wouldn’t allow me on the flight blaming it on the PCR test and they asked questions about the PCR email that I have received when, how? I provide them the details. However, they are buying time till the boarding is over. The Lady on the counter (R.M) and her manager walked to the room behind the counter acting that they were trying to solve my problem, but it seemed like it’s a well-rehearsed drama. I called RJ call center I was told that it’s a full flight and they will not be able to provide me an alternative flight until 27th of Dec (Boxing day). Soon after the manager and her employee (R.M) walked out from the back room trying to apologies for the situation. and They rejected to provide me a hotel even nor a flight for the following day. They practically board their own first regardless of the situation and then other passengers. It’s a disgraceful airline No Ethics, No respect, No professionalism.

A month and a half ago i flew Royal Jordan from Dallas,TX to Amman, Jordan. Ive spent the last month and a half calling non stop and complaining because they lost my checked bag (I flew business class) they havent been answering their phones but when they finally did, manager refused to speak to me and till this day they wont give me an answer to where my bag is. Literally no one has been willing to help me. They are by far the most unprofessional airline ive ever dealt with. I have screen shots of the only time i was able to get a reply from a staff member and they were so condescending and rude. Not one person apologized and i still dont know if or when ill get my bag back.