7.7/10

    From 12 passenger reviews

    Sumarni

    from Brunei - February 28, 2016

    Flew Economy

    Overall Score

    10/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      Yes

    I am very proud the RB always maintain the quality and upper class in airline industrie, i’m having professional experianced in aviation, from my view,ovr all RB able to maintain their high quality in all aspect,for quality we’re not looking the external only such as what the airline company able to provide for their customer,but the quality can be seen how their well maintain their fleet, the standard aviation of Comrcial Aircraft Requirement, Ex,the integrity of maintenance and the competence to the flight crew, beside performing pray before take off,RB also using their traditional of malay Bruneian character on their female crew and the design of interior for their aircraft, very excellent,highly recommended to passanger looking for high quality airline,all their crew very fluent to speak english and very attractive attitude while carrying out their duties for serving their passanger on board. Well Done and maintain the quality RB. I will always plan my vacation and fly with RB still on my first priority airline,My family always asking me to book their flight on RB,esp to my Parents,They confident and happy with RB,becoz the airline provide good service for Senior Citizen

    Rania

    from Brunei - November 15, 2015

    Flew Economy

    Overall Score

    10/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      Yes

    Went to Kuala lumpur on a319 on 4th Nov 2015 flight 18.35 unlucky for me the economy seat does not have enough space for me to go through to my seat..prefer the air bus320 seat..but the cabin crew that day were awesome!! They changed my seat and make me comfy..very frenly and caring..unlike the cabin crew on airbus 320..cold..but overall its a good flight..esp when u have superb cabin crew on board..just hopefully the price will be cheaper next time.. 🙂

    Paul

    from United Kingdom - June 13, 2015

    Flew Economy

    Overall Score

    10/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      Yes

    What a nice airline! Helps that the equipment is new, (they have four 787 Dreamliners for their long haul routes), but also the cabin crew were lovely, couldn’t be more helpful, in flight entertainment system good quality, food was good and tasty, ice cream tubs are a nice little touch, ok they don’t serve alcohol but I can live without that. Flew LHR to DXB and return for around £300! Low Cost Carrier price for a Full Service High Quality Airline. Very Impressed!

    Dong Wook

    from Korea - January 7, 2015

    Flew Economy

    Overall Score

    10/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      Yes

    I went from Brunei to Jeddah. All the services were good. They can speak English very well. They don’t serve alcoholic drink due to their religion but this is the best flight I ever used.

    alan

    from Australia - September 5, 2014

    Flew Economy

    Overall Score

    10/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      Yes

    sensational airline. I wont fly with anyone else in the future. crew are so good as is the food. I flew from Melbourne to manila in February and return in march. really a great experience. im flying royal brunei again on the 15th September 2014 and return from manila. I have a broken back and require a window seat up the front and everyone was so helpful

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