Rex Australia

Overpriced airline that hardly is on time. Charges you extra for basic seats, and for every kg over 15kg allowance to then leave you luggage behind. No help if you miss your connection due to their terrible performance.

Changing to an earlier flight was easily done for a small fee. The convenience was exceptional and a welcomed relief. Service was great with natural charm. Refreshments were simple and satisfying for the short flight. Very satisfying experience.

I flew Rex for the first time last year from Adelaide to Melbourne on the new Boeing 737 and I must say that I was very impressed with their service and the flight attendants were very friendly and funny and the snacks were good. I will be definitely for flying them again.

Not for families with kids. Unlike ALL other airlines, Rex includes the stroller, highchair, carseat, in the baggage allowance for kids over 2years old who must have their own seat. Considering the weight of the average stroller and carseat, there is little to no allowance left for the child’s toys, food, books, nappies, and the heap of equipment needed to care for infants/toddlers. All other airlines allow you to take at least 2 of these items with you IN ADDITION to the baggage allowance. I enjoyed flying with Rex and told them that we simply can’t fly with them as we could not bring what we need for our child with us. We told them that this unfriendly policy toward families would hurt their image as it is out of step with the norm. No doubt the new airline Bonza that will launch next year will be more understanding and flexible toward families and those with special needs.

My husband and I flew REX from Kingscote to Adelaide on 21st January 2017. The flight attendant was the happiest and friendliest young woman who obviously loved her work. She was so professional. We fly up to 30 times a year on airlines from all over the world this attendant was proud to do her job. Well done.