About Rex Australia
Rex Australia, formally known as Regional Express Airlines, is an established name in Australian aviation, primarily serving regional and rural communities across the country. It began as a response to the vacuum created by the collapse of other regional carriers, aiming to continuously provide vital air links for smaller centers to major cities. Starting small, the airline quickly expanded, incorporating a business model that focuses on sustainable growth and responsible service, ensuring that it constantly meets the needs of the regions it serves. Over time, Rex has cemented its reputation as a reliable and crucial component of Australian regional transportation, emphasizing its commitment to safety, customer service, and accessibility.
The fleet of Rex Australia plays a central role in its operational success, characterized by scales of efficiency and suitability for regional aviation. The types of aircraft are carefully chosen to suit the specific demands of regional flying, which often includes shorter runways and less passenger traffic compared to major urban hubs. This strategic selection ensures that the airline can operate more flights with optimal efficiency and reliability. Furthermore, maintenance and safety are paramount for Rex, with stringent checks and balances in place to ensure that every journey meets rigorous safety standards. This meticulous attention to fleet management supports the airline's reputation for reliability and safety.
Service-wise, Rex Australia offers a straightforward, customer-focused experience, aligning with the expectations of travelers who prefer no-frills but efficient and reliable air travel. The services cater not only to the business travelers but also to the needs of locals traveling between regional areas and major cities for personal reasons. Key aspects of their service include punctuality, friendly in-flight service, and responsive customer support, making regional travel seamless and hassle-free. Rex's community-focused approach is evident in its continual efforts to enhance accessibility and affordability, which reinforces its integral role in promoting connectivity and economic development in less populated areas of Australia.
Overall Value for Money
3.2
From 9 reviews
Seat and Cabin Space
3.1
From 9 reviews
Customer Service
3.9
From 9 reviews
In Flight Entertainment
2.0
From 5 reviews
Baggage Handling
2.8
From 6 reviews
Check-in Process
3.2
From 6 reviews
Meals and Beverages
2.9
From 9 reviews
Recommend Airline
45.5%
From 11 reviews
