5.7/10

    From 27 passenger reviews

    Michael

    from Australia - August 26, 2016

    Flew Business

    Overall Score

    7/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      Yes

    Flew Brisbane/Townsville on B717 business seat. Revamped interior is great, seats are comfortable, cabin staff are attentive, good choice of meals. On this flight for some unknown reason no IPads were supplied so I was unable to view any inflight entertainment. Crew were unable to say why no IPads were loaded with the aircraft. This marred what I think is a great product for regional travel with the B717 a very comfortable aircraft.

    Michael

    from Australia - July 18, 2016

    Flew Economy

    Overall Score

    10/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      Yes

    I flew from Brisbane to Newcastle on 14JUL16 by Dasg 8-400. Halfway into the trip the plane had to return to Brisbane with technical problems.
    Upon landing within 20 minutes we had been transferred to a back up aircraft and were airborne again with 1/2 an hour. Excellent service which reduced our disruption on the trip to a minimum. Staff kept us informed on what was happening and were efficient and polite.

    Michelle

    from Australia - April 19, 2016

    Flew Economy

    Overall Score

    8/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      Yes

    I loved my Friday afternoon flights from Whyalla to Adelaide, particularly the wine and snacks!
    I would like to know which company produces the delicious snacks. Can you tell me?

    Sam

    from Australia - March 30, 2016

    Flew Economy

    Overall Score

    3/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      No

    Qantas was all right but on my flight the food was a small chocolate bun and cinnamon cookies.The crew were so nice helping passengers if needed thats what qantas is all about right it feels like one big family when you fly qantas.But there were some negatives like the food and there was no entertainment like canberra gets entertainment but mackay flight don’t it was ok 7/10

    Denis

    from Australia - November 4, 2015

    Flew Economy

    Overall Score

    10/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      Yes

    Huge raps for the Flight Stewardess on our flight to Lorde Howe Island on PM flight 17/10/15. She had us all singing Happy B’day & made all feel part of a small family. All talked about how lovely she was. Congrats also to QLink staff at LHI terminal for going over & above after birdstrike forced cancelled flight. Acted very professionally, tending to everyones’ needs. Found us o’night accom, meals, and new flights under very trying circumstances.

    EDITORS COMMENT: We love hearing stories like this – thanks for sharing.

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