2.3/10

    From 43 passenger reviews

    Amjad

    from Sweden - November 15, 2022

    Flew Economy Class

    Overall Score

    1/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Baggage Handling

    • Check-in Process

    • Meals and Beverages

    • Recommend Airline

      No

    the staff and cabin crew were rude not smiling and not helpful at all.
    2 H delays in flight without any notice from airline
    suddenly no cabin stroller in the cabin although it fits and not crowded plane
    they weren’t helpful with our 2 years baby and didn’t hand us the stroller on the plane door
    worst 2 flights of my life. will never book again on this shit company
    Note: i flew with this company around 10 times

    Yara

    from Lebanon - September 27, 2021

    Flew Economy Class

    Overall Score

    1/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Baggage Handling

    • Check-in Process

    • Meals and Beverages

    • Recommend Airline

      No

    I highly do not recommend Pegasus Airlines. As I was flying back to Beirut from Istanbul, a women from the airlines stopped me at the gate to check the weight of my carry on (that was already approved at the check-in) and obliged me to pay 100$ for the extra 2kg!! She was very mean, impolite, unprofessional and unethical. She was talking to me in an unacceptable was, saying unacceptable words and repeatedly told me that she won’t let me get on board without paying or she will throw away my baggage. On the website of the airline there is no mention of 100$ for 2 extra kg, they don’t answer nor reply. No wonder Pegasus Airlines seems to be the ‘cheapest’ airlines… they know other ways in stealing the client’s money. Surely, no one I know will ever use Pegasus.

    Thomas

    from Canada - June 13, 2021

    Flew Economy Class

    Overall Score

    7/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Baggage Handling

    • Check-in Process

    • Meals and Beverages

    • Recommend Airline

      Yes

    Pleasantly surprised, the cabin was clean, the crew was efficient (almost friendly), and seat distancing was good. Pretty good for a budget carrier.

    Hanan

    from United States - November 12, 2020

    Flew Economy Class

    Overall Score

    1/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Baggage Handling

    • Check-in Process

    • Meals and Beverages

    • Recommend Airline

      No

    This airlines are the worst in the world. They are cheeters, I paid $1,000 for extra baggage. That is not all, they are very rude, the employees look like gangsters not customer service representatives. Turkey is a beautiful country, but people like these rude and stupid made turkey the worst vacation for all of us

    Oray

    from Turkey - February 10, 2020

    Flew Economy Class

    Overall Score

    8/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Baggage Handling

    • Check-in Process

    • Meals and Beverages

    • Recommend Airline

      Yes

    Nice its like every other airline

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