Michael
from Australia - July 18, 2023
Flew Economy Class
Oman Air crashed on their 1st flight with me!!
I was trying to check my booking to ensure everything was all OK with Oman Air. To my shock the reservation number I had did not show up on their website. I had booked my return leg directly through their website at a cost of 1400AUD which was deducted from my account at the time.
Their website had popped up a screen saying there is no booking in existence. I had booked my trip on 6th of June 2023. My return leg was on 19th July. I was left in total disgust as to the trap I had fallen into.
The magical answer is, they have a small fleet of aircraft and to ma imise their revenue and profits, if you do not call their MUSCAT centre, your flight gets cancelled and they ask you to book another flight from
Sounds strange yeah, because Oman Air is baiting you to rebook with them at the maximum price prior to your flight.
Good luck to you, if by chance you get a better service.
Sebastian
from Switzerland - March 4, 2023
Flew Economy Class
Worst experience with an airline ever!
The peak of impudence: when checking in online for the return flights, we were offered “premium seats” for the two flights: we spent 100€ because extra leg room and space was suggested. We did this because the outbound flight was quite modest in terms of comfort. Big surprise and frustration when boarding: the “premium seats” are stinking normal economy seats and there were no benefits for the money paid. This is a deliberate deception or fraud of the airline on the customer! I have criticized this in writing and demanded my money back. After 2 weeks l received an email with a lot of bla bla but they hid behind the policies that these tickets were not refundable. Pathetic and criminal! Once and never again Oman Air!
Faisal
from Pakistan - February 6, 2020
Flew Economy Class
They need to make their connected flights systems better, we had a transit for one hour, due to delayed flight we missed that and were forced to be at the airport for 10 hrs. though hotel was provided but the flight delay cost us heavy.
Rad
from Germany - January 17, 2020
Flew Economy Class
I don’t advice anyone to travel on this bad airline.I had bad experience with them when I booked from UAE Abu Dhabi Airport to Germany .the Staff need to be to learn how to be nice and how to respect the passengers.
Rad
from Germany - January 15, 2020
Flew Economy Class
I do not advice any one to travel on this airline . I have bad experience with them during my flight from Abu Dhabi to Germany.In fact their Staff treat passenger in a bad way.They need to learn how to be nice and respect people.
