5.8/10

    From 14 passenger reviews

    Kal

    from United Kingdom - August 7, 2019

    Flew Economy Class

    Overall Score

    1/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Check-in Process

    • Meals and Beverages

    • Recommend Airline

      No

    The crew allowed a group of young people to board, who were very drunk and two of them were extremely disruptive, loud, at times aggressive, one of them wouldn’t sit down. They shouldn’t have been allowed on a 5-hour flight for safety reasons.

    At one point, one of the friends of this drunk person told him he would “get gang raped that night” and his other friend sitting next to me added, irritated as well, “I would pay to watch that”. We were all stuck on a plane with drunk people making gang rape jokes. None of us chose to be around this kind of verbal abuse, misogyny, and disgusting behaviours. The crew were FULLY aware of how drunk they were and how they were behaving and did absolutely NOTHING about it.

    It is ILLEGAL to endanger passengers by allowing drunk people on a plane, especially in long flights.
    When I emailed Jet2 to complain about this I received a very condescending and patronising reply, in which they didn’t accept any responsibility for their crew’s decision to endanger the safety of everyone, or for children having to listen to gang rape jokes. 

    David

    from United Kingdom - February 17, 2019

    Flew Economy Class

    Overall Score

    1/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Baggage Handling

    • Check-in Process

    • Meals and Beverages

    • Recommend Airline

      No

    Pathetic customer service, rude , unhelpful and obstructive, will never use again

    Angie

    from - September 4, 2018

    Flew Economy Class

    Overall Score

    10/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      Yes

    Absolutely fabulous for a low cost airline, could not fault the experience, will fly again

    Susan

    from Spain - May 30, 2017

    Flew Economy

    Overall Score

    10/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      Yes

    Wow wow wow excellent service pilot went out of his way to give my daughter pics with friends for her hen party what an absolutley fab man he was smiling ad ha ing fun with us all first class pilot his name was charlie had photos with us nothing was too much trouble flight attendants fab service happy people fab well done jet2 excellent top class [email protected] 26th may pilots name charlie star as far as im con et ed

    mackenzie

    from United Kingdom - February 5, 2017

    Flew Economy

    Overall Score

    10/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      Yes

    I love jet2.com

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