Eurowings

Eurowings is a lowcost operator so don’t hope for much. Our EW flight was operated by a super disgusting Avion Express plane that was so dirty I cannot even describe. Even the safety cards had childrens drawings on them… I wonder if EW knows how this Avion is handling their flights. Nothing is included in the EW service.

I bad experience with Eurowings. The fly was delayed for almost 4 hours without explanation. When we order the tickets we were not informed that no meal would be served. We travel around world with many other airlines. This was the first time without meal during 10 hours fly.
The seats are not comfortable with less leg room.

Groundstaff was incredibly unhelpful and rude. Under no circumstances is it advisable.

I faced extreme discrimination by Eurowings. Today when I was about to board the Eurowings gate at Zurich, and a Eurowings employee stopped me and asked me to wait on the side. After all the other passengers boarded in the plane, he demanded that I pay a penalty of 70 euros for my hand luggage – a normal sized backpack. I received an email from Eurowings before the flight stating that hand luggage is allowed at no extra cost: “Dear passenger, your Eurowings flight is heavily booked today. To help us depart on time, please hand in your hand luggage at the check-in counter! This service is free of charge for you.” Confused by his request, I tried to show the email to him, but he threatened that he would call the police if I try to argue with him any more. I then witnessed Marc do the same to all the other people who were the same race as me regardless of what they were carrying. I am extremely disappointed that we were treated like this and charged this unfair penalty even though the email clearly states we should not.

This is the most untrustworthy company with which I flew ever. I flew with then to and from Palma de Mallorca and both times the flight was delayed 4 and 2 hours with the same lie – the airplane has to be changed due to technical problemes. The other pasengers told us that this lie was told also the days before to explain delays. Never will fly with them again.