from Romania - August 16, 2017
This is the most untrustworthy company with which I flew ever. I flew with then to and from Palma de Mallorca and both times the flight was delayed 4 and 2 hours with the same lie – the airplane has to be changed due to technical problemes. The other pasengers told us that this lie was told also the days before to explain delays. Never will fly with them again.
from Spain - April 27, 2017
Worst way to fly!
I was not allowed to board my flight to Leipzig from Barcelona, when I arrived to the airport 2 hours in advance, due to their representatives not checking me in on time. It is also unfair that I am not, at the very least, offered a voucher with your airline to fly equal value (the amount I had to pay for a last minute flight). Terrible customer service. Discrimination. And inefficiency of your company. Thanks a lot for forcing me to pay 500 Euro more to fly with your sister company. I really appreciate it.
from Colombia - April 21, 2017
I cant believe you dont publish about delay or lost bags when this company is so irresponsable and treat you like this !!!! No answer to the complains and dont care