Ethiopian Airlines

My luggage was lost. Ethiopian airlines acts as nobody is asking. They don’t care at all. I went everyday to the airport, i sent emails, i placed claim over Facebook messenger, i asked our embassy in Freetown to send them letter,… i did everything possible but the airlines answer was always “we don’t have info” since 2 weeks till now. Is it possible? How such company is taking care of lives? Of maintenance? This is the worst and most dangerous airlines ever seen!!!

This airline doesn’t deserve to be in existence. From its dubious government portal that will take hard earned dollars for an e-visa and then not issue it or process the application at all; to its issuing tickets without stating the exact terminal, which made me miss my flight at CDG Airport Paris. Please give it a miss unless you absolutely have no other option.

We flew from HK to CPT via Addis return 5 weeks apart. Both ways the flight crew was rude and unhelpful, bordering on lazy. The biggest problem was with the toilets, one was out of order for both trips. We stopped to refuel in Bangkok and the entire time on the ground passengers were refused entry to the toilets. The food was mediocre and on the return flight we were too late for our connecting flight to Taiwan, which we learned is a common occurance. Very dissappointed, will do my best not to use them again.

I recently travelled with Ethiopian Airlines to Cape Town and unfortunately, it was the worst travel experience I have ever had. The cabin crew disposed of my new Invisalign trays, which meant I lost out on five days of treatment. The hotel I stayed at during my overnight transit was below standard, and I broke out in spots as a result of spending time there. Upon arriving at Kinshasa NDJILI airport, one of my checked bags did not arrive and it took 10 days for it to be returned to me – and when it did, my luggage was broken into, with the lock removed and screws left exposed. The only missing item was a jewellery case with vintage Chanel jewellery, including a pair of gold Chanel dangle earrings that my late Aunt gave me. I was heartbroken and deeply saddened by the entire ordeal.

This experience has made me vow never to fly Ethiopian Airlines again.

The worst airlines I ever traveled on and I traveled with more than 25+ airlines. It is mismanaged, they charge you for your extra bag twice. The bags are always delayed or lost. I don’t you recommend this airline for anyone. It definitely will make your life/travels difficult.