8.5/10

    From 11 passenger reviews

    Susan

    from United States - September 8, 2015

    Flew Economy

    Overall Score

    10/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      Yes

    After my son was left stranded in Hong Kong (thanks to Royal Nepal Airlines) several Dragon Air employees spent HOURS helping him get another flight, a hotel room for the night, and locate his luggage. They went above and beyond to help him and I will be eternally grateful!

    Ka Leung

    from Hong Kong - January 8, 2015

    Flew Economy

    Overall Score

    7/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      Yes

    I taken Dragonair from Hong Kong to Phuket last year. I thought that their onboard service is very good and ground staff is very helpful. But they were used the A321 narrow body aircraft which is very small. I recommend they can use more wide body aircraft, because they are operated with Cathay Pacific Airways every flight.

    Mike

    from Australia - January 13, 2014

    Flew Economy

    Overall Score

    10/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      Yes

    Flew Dragon Air from Hong Kong to Beijing in March 2012, I picked the airline due to having a number of Australian flight crew. I had Aussie pilots on both legs of the journey to Beijing. Both Aircraft were clean, flights left on time, FA’s were friendly and helpful on both flights and service was excellent. Seats were comfortable and plenty of leg room for me. Excellent airline.

    Peejay

    from Australia - October 17, 2013

    Flew Business

    Overall Score

    8/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      Yes

    Flew with them to and from Myanmar (Business Class) arriving 21 August departing 23 September. Both flights were satisfactory although the flights did not have beds. Staff were as attentive as I required which was not a lot.

    Keith

    from Australia - July 16, 2013

    Flew Economy

    Overall Score

    9/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      Yes

    A330 Airbus Hong Kong to Guangzhou China.
    Short flight into China was good and service good

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