5.3/10

    From 7 passenger reviews

    Giovanna

    from Australia - September 28, 2013

    Flew Economy

    Overall Score

    7/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      Yes

    We travelled recently from Mexico City to Havana and back and from Santiago to Havana,this last flight was 5 hours late but was very satisfactory

    Mark

    from Australia - June 13, 2013

    Flew Economy

    Overall Score

    1/10

    • Overall Value for Money

    • Seat and Cabin Space

    • Customer Service

    • In Flight Entertainment

    • Meals and Beverages

    • Recommend Airline

      No

    Delayed out of Havana by around 7 hours. No announcement as to why, no apology and missed connection in Mexico, delaying my flight to Australia by 48 hours.

    Needed to purchase additional flights once in Mexico and lost money on hotel reservations. Poor.

    View all Reviews