from United Kingdom - August 3, 2022
Flew Economy Class
No online check-in available, airport check-in very slow.
Boarding took an age, Crew did little to speed it up other than getting frustrated with passengers, departure delayed by an hour.
Old aircraft (OM-FEX). In need of a deep clean, seat pockets full of crumbs, rubbish and half eaten food. Parts of cabin interior lining falling off
Very tight seat configuration, bearable for a short hop but painful for a 4 hour+ flight.
In flight service also slow, took an hour to reach row 7. No card payments, cabin crew didn’t seem to know what products they had or where they were in the trolley, no ice for drinks.
Unfriendly crew, seemed more interested in chatting amongst themselves that addressing the poor behaviour of passengers (kids climbing over seats, throwing water at each other, passengers lying across 3 seats blocking the aisle with their feet).
from Germany - July 26, 2022
Flew Economy Class
Booked a flight 27.06. Received the confirmation immediately..
Credit card showed the payment of some € 570
On the 30th I received an email that my refund has been paid and shall be visible within 15 working days with the comment that the call center would not be able to give me any information.
I was a bit surprised and wanted to check if I could get into my online reservation but did not have access any longer. The booking was not found.
This left me with the impression that my booking was cancelled. I booked another flight with another company.
After receiving another mail that my flight would start soon, I called and learned that nothing was cancelled.
That I supposedly paid double at checkout and that, as honest as they are, they immediately refunded one payment. And that I could cancel the flight to get a € 270 refund
The trick cost me € 300
from Netherlands - June 25, 2017
Flying from zakynthos to amsterdam, corendon didn’t appear on the online departure lists from zakynthos.
A bit worried we found they were leaving after all. The flight was hosted by Detur, another turkish airline. We ended up departing almost an hour late due to “unfinished paperwork” and “Busy traffic”. I’ve flown many times from zakynthos but never experienced this. feels like we’re dealing with amateurs.
Also smallest leg space i’ve seen so far.
from Netherlands - May 22, 2016
Although we were checked in online already, our luggage-drop took 50 minutes wich is far too long. Next to that, the seating is very poor. Even Easy-Jet or other lowcost airlines have better seatings. Staff is friendly and planes seem ok and also depart on time.
from Belgium - January 9, 2016
I traveled to Turkey several times (to Antalya and Istanbu)l with Corendon Airlines (from Brussels and Eindhoven).
I had one time a delay (1 hour at Eindhoven). We had no info from Corendon employees. It seems they had no idea, so “no answer”.
I consider the quality / price very good. The only real complaint I have is about the space you have in front of your seat. I have no idea how to do if for an urgent reason I have to take the “brace position” ! And I am a large person. This problem seems to be general for national or low cost companies (I think for all countries). Except, of course, when you pay business or first class ….