WestJet review by Anthony

Traveled on Westjet to Edmonton, Canada. Upon arriving at the airport for return flight my wife and i tried and were unable to pre-register on kiosk. We were instructed to see an agent. There was two lines, Priority and Non-Registered. There was an agent helping “Priority Passenger but she had to leave. Now only two agents helping pre-boarding passenger. We were literally the first in line at Non-Registered and every “Priorotiy” Passenger that came up they helped first. We literally watched this happen before we said something and after asking when we were going to be helped the agent was very rude in her response saying/yelling PRIORITY FIRST! so when are we supposed to be helped?? She continued to be rude and said if we give her attitude, we might MISS Our Flight! Are you kidding me? She is the one who had attitude. It’s called Communication. Let us and the other passengers in line know what’s going on wo=without having attitude. It’s called Customer Service. Thank you (there’s more that happened and more that was said but ill keep it as is. Just had to vent) Thanks again.