Transavia
reviews

For the price of 150€ for 3h fleight one may expect at least fine seats and leg space. Cattle interior. The plane departured late

Good low cost airline. Good seats, friendly staff, good on time performance. Good value for money.

My suitcase was damaged (broken, jammed zipper, torn fabric) and could not be secured. Despite clear evidence, the airline claimed it was “functional” and refused even repair costs. No real follow-up or solution was provided.

Every time I fly this airline, I’m reminded of how absolutely terrible it is. There’s zero adherence to any rules around boarding zone, you always get to your plane by overpacked buses, the flight attendants hate their lives and show it, and the seating is tight and uncomfortable. Unfortunately this is the only airline that provides one of the few direct routes to Porto from Paris, but I’d rather stopover for hours than ever take this sorry excuse for an airline again. I hope it goes under soon.

I didn’t enjoy flying this airline. Firstly, the departure times for most destinations are either very early in the morning or very late in the evening. You need to pay for all of the food, however it’s pretty good. For inflight entertainment, there is a magazine but that’s it. The seats aren’t that comfortable. My biggest concern is the price. It’s absolutely unacceptable for a low cost airline: you could fly middle eastern airlines for Transavia prices

Worst company ever, don't fly on it ever, and if you unfortunately have to don't ever use suitcases only small bags that you can carry. Worst customer service ever, incompetence at its best, I don't advise it to anyone not even to my worst enemy. TRASH is too good to define this company/service.

Good for the price

This is the third time flew Transavia with Covid circumstances since October 2020. Twice (round trip Paris- Crete) and recently from Paris to Tivat (Montenegro). Each time, despite making repeated announcements in various languages about how mask wearing is mandatory, the stewards/esses walk by passengers with their masks around their necks or their noses out and don't say a word. If I was permitted to attached photos to this review you would see the two men across from me at the start of the flight and at the end.... You would see one with his mask around his neck and the other with his large nose protruding -- no change over a 2.5 hour journey. These photos were the ones I managed to take discretely --- there were so many other passengers not wearing their masks properly. If only the Transavia would pay just as much attention to this as to the seatbelt safety.

I was very disappointed with the standard of service from Transavia. The plane’s air conditioning didn’t work properly, it was very warm. The inflight food and drink choice was limited. The price of flights are generally expensive. Some cabin staff could be more friendly. The planes looked old. I will not fly with Transavia again, if I can avoid it. I much prefer Easyjet.

The worst flight experience I have ever had. I will never fly Transavia again. Never. The aircraft was delayed twice. Once outbound on the 14/12/2017 from Dublin to Paris and again on the inbound flight on the 17/12/2017. That would be peculiar but entirely acceptable. But that is just where the nightmares began... I arrived at the outbound gate on time on the 14th but with a large crowd of people in front of me, sitting in the waiting area at the appropriate gate. Then at about 7 minutes before the official closing of the gate the crowd which started to queue, suddenly turned around and started to walk and run up the length of the terminal. They and I included, en masse, moved in a panic about 100 meters to a new gate. No explanations, no announcement. Jaw dropping. I'm sure to other airport users their first thought was bomb scare. Then guess what? The official boarding time came and went. About 15 minutes later and after one of my fellow passengers complained one of the Transavia staff (ticket agents, airport staff?) made a quick and curt announcement that the flight was delayed. This means if you arrived late or after the official boarding time to the original gate you would have thought the flight was gone. There was no intercom flight announcement of a gate change. And as far as I could see no Transavia staff posted throughout the terminal with placards for any late comers...Then a further wait. The flight was one hour late taking off. No formal apology. No explanation why. Bizarre in the extreme. But then on the flight back again, the flight was delayed; out of "the" worst airport on the planet, Paris Orly South. Again no formal explanation and no apology. The queue for the gate (gate 27) at Orly hell hole was merged with 29 with the moving walkway propelling people to skip the queue. Bottomline this flight was about 40 minutes behind time. The staff in Dublin and Orly were rude, curt, unhelpful with one or two of them in Orly just plain nasty. The whole experience was similar to what cattle must sense when they are herded into a pen before being sent to slaughter. It was that intense with zero respect, compassion or consideration. The worst experience I have ever had with an "airline." Never again. Avoid Transavia and Orly South like the plague!!!