Sriwijaya Air and Nam Air review by Tobi 2016-03-15

Nam air cancelled its route and forced all passenger to collect the refund within 3 days to the office. I once visited their counter in the airport and the employee was gone somewhere abandoning their office. I was on the trip and was unable to go to the other office and asked for online refund. They refused to help me on any of this matter and instead told me to ask my online travel agent without giving any guarantee. It is so ridiculous, my first and last time using this unproffesional airline