Don’t travel with young children. my flight on my own was OK, but the flight back was terrible. The administration of this airline is very poor and it takes them up to a month to reply to any complaints, if at all.
1: I had NO email confirmation at all and we had no emails to check in/allocation of seats. I had to email them myself to check!
2: Changed our PAID seating numbers without any prior notification. Mixed our seats.
3: Plane was not a Boeing 737 as listed on the ticket but actually an Embraer 190 which as you may know has 4 seats per row rather than 6, so we were not where we had paid to be.
4: On boarding the plane we were the only ones with a baby and were told to wait until everyone (approx. 30 people). Our baby was screaming and the attendant was just ignoring my wifes polite requests (she is Polish). Other passenger started complaining to her on our behalf!
5: My wife was trying to calm our child and was told to sit down During the fasten seatbelt sign (turbulence) she let about 10 people go up and use the toilet without making them sit down!! This is VERY dangerous, I have never seen this on any other airline in 30 years of travelling!
