
LOT Polish Airlines
About LOT Polish Airlines
Passenger ratings
Overall Value for Money
2.2
From 41 reviews
Seat and Cabin Space
2.7
From 40 reviews
Customer Service
2.1
From 44 reviews
In Flight Entertainment
2.4
From 36 reviews
Baggage Handling
1.6
From 14 reviews
Check-in Process
1.6
From 16 reviews
Meals and Beverages
2.3
From 39 reviews
Recommend Airline
23.3%
From 43 reviews
Latest reviews
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Worst airline ever. They have absolutely no consideration for their passengers. They cancelled our flight as we were about to board. They gave us no assistance. They refused to refund us. It was a total nightmare. I would never recommend this airline.
1 / 10

Passengers were given no choice of meal. Everyone was served with pork, whether you ate pork or not and I was told that there was nothing else, so I was forced to endure a 13 hour flight with no meal at all as the second meal replicated the first. Pork again! For an airline which purports to be Poland's national airline, this is extremely poor as reputable airlines offer passengers a choice of meal, whether your meal was pre ordered or not.
3 / 10

The flight LOT was cancelled. So far they have not returned the money for 2 tickets. They don't give the ARN number for the refund transaction. I do not recommend this company. LOT was cheating passengers.
1 / 10