Frontier Airlines
reviews

Worst airline experience ever! Checked in the day before and received seat 13B, only to be told at boarding the flight was full and I had no seat. Paid $300 and needed to arrive that night. Frontier clearly doesn’t value customers. Never again.

You’ll want to read the whole story, it just gets better and better: Absolutely the worst airline you could possibly consider. Not only is the pricing an absolute scam, but the service is terrible and you're guaranteed to be delayed.

Frontier airline was delayed at our first flight, customer service was not able to provide another connecting fly. They pretty much told us to figured out our selfs even when I had a handicap person that needed medication

The 11pm flight was delayed until 4:30am and then cancelled at 2:25 in the morning with no explanation or offer to make it right... well we could try to get on a flight a day and a half later. Frontier is TERRIBLE!!!!!

There way more better airlines than this monstrosity. I got onto a flight and came off with a broken bank account. They charge you way too much money for check-in and the flight itself is not good at all.

I highly recommend other flights because Frontier is dreadful. You need to pay money for everything! I went to check-in for my baggage and they made me pay $99 USD! Even printing a boarding pass cost $27! Outrageous

The flight attendant was arrogant, dismissive, and highly unprofessional. She spoke aggressively, showed no respect, and handled the situation with threats rather than professionalism.This is not how passengers should ever be treated. Very poor service.

Agents/FAs are pros. Departed/arrived on time. Delay deplaning due to plane@gate. Value priority; Frontier delivers. They upsell, I don't care, only need water, small tray & seats as uncomfy as others. I fly light; free personal is perfect. Tough cancel policy; be sure of plans.

No value for the money when their schedule(s) are meaningless! I booked a round trip from Texas to Maryland and had lay overs on both going and returning. The only flight that actually started and ended correctly was the first leg.. then I was stuck for five hours in a state I did not need or want to be in because Frontier cancelled the next flight! I was able to get another flight, 5 hours later to complete the original itinerary. Then four days later, on my return flight(s), while I was in the airport waiting to board, Frontier delays the flight 2 hours and 59 minutes, to be below their posted threshold of 3 hours so they did not have to give and credits or compensations! That delay would then make me miss the second flight to return home and Frontier only had other flights on later days! That was it for me! I cancelled the entire return trip for a full refund and booked with another airline. I WILL NEVER FLY FRONTIER AGAIN!!!!!

Worst experience ever. My daughters SHOULD’VE been on a flight to Las Vegas. After check in my daughters were passed around to different counters to pay for carryons, by the time they came back to the original counter that they should’ve been at to begin with, they were told they checked in too late and needed to purchase another flight, with no reimbursement for the original tickets. $300 later, through airline, they were told from that other airline that Frontier does the same thing constantly and gets away away with it by saying people checked in late. AND other people on that same flight were asked to voluntarily forfeit their seats due to overbooking.