Passenger Review

Frontier Airlines review by David Wright

2 / 10

05 July, 2025 by David Wright

First Class
less than 1 month ago

No value for the money when their schedule(s) are meaningless! I booked a round trip from Texas to Maryland and had lay overs on both going and returning. The only flight that actually started and ended correctly was the first leg.. then I was stuck for five hours in a state I did not need or want to be in because Frontier cancelled the next flight! I was able to get another flight, 5 hours later to complete the original itinerary. Then four days later, on my return flight(s), while I was in the airport waiting to board, Frontier delays the flight 2 hours and 59 minutes, to be below their posted threshold of 3 hours so they did not have to give and credits or compensations! That delay would then make me miss the second flight to return home and Frontier only had other flights on later days! That was it for me! I cancelled the entire return trip for a full refund and booked with another airline. I WILL NEVER FLY FRONTIER AGAIN!!!!!

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Frontier Airlines

Frontier Airlines

Overall Value for Money

1

Seat and Cabin Space

1

Customer Service

1

In Flight Entertainment

1

Baggage Handling

n/a

Check-in Process

3

Meals and Beverages

1