My husband and I have just had the misfortune to fly with this airline. I have never been on such an awful flight ever!
We were rammed in like sardines, my husband who is average height just about had his knees under his chin. The seats were narrow so you became well acquainted with your neighbour. The aircraft was too hot and air conditioning inadequate. Menus of the food they were selling were not available so the in-flight service took forever which inconvenienced anyone wanting to use one of the two toilets aboard.
I have never known so many children on a flight given it was not school holidays, most of who screamed and cried for all four and half hours. The adults no better as they too seemed to have no volume control either. The staff made no effort to ask parents to control their children or to assist with suggestions of how distract them or ease their distress. I have flown with football fans after a long delay at Heathrow and that was far less noisy. We thought the flight out was maybe just bad luck, however the return flight was just as awful.
