Have just returned from a four leg journey with Cathay and have to say that I will avoid doing it again.
We flew premium economy from Brisbane to Hong Kong and then Business Hong Kong to Japan.
Having travelled premium economy with Qantas previously we had an expectation of the service and what was being offered and Cathay fell well short of this. Qantas premium economy even outdid Cathay’s business as far as service was concerned.
Cathay offers a larger seat than economy and metal cutlery and that’s it. The designated check in was good as was the boarding, to add a positive.
On three of the four flights when we took our seats we had to ask for a glass champagne as we watched others around drinking. On tonight’s flight they ran out of one option for the meal, which was interesting being that we were sitting in the second row of premium. On the first flight I was handed a meal tray from economy, (given away by the plastic cutlery), and when I brought this to their attention was begrudgingly brought a replacement.
Unfortunately, in my opinion, the additional money spent was not worth it and I will pass on my feedback direct to the airline in the hope that the
