Cabin
Economy Class
Route Flown
Hong Kong to Perth
Seating
4 / 5
The seat pitch was a comfortable 32inch and even when the seat in front reclined ( approximately 5 inch) I still had plenty of leg room. On each seat was a blanket and pillow. Basic amenity kits are available but only on request. On long haul flights these would be provided to all passengers. This was definitely one of the comfier economy seats I have experienced.
Customer Service
4 / 5
The crew came around regularly with drinks and were efficient during the service. Again, as in business class, they weren't overly friendly like they might be on a western carrier but there was absolutely nothing to fault,
Catering
4 / 5
Straight after takeoff a drink and nuts service was offered. I was looking forward to a hot towel service that I associate with superior carriers however there was none on this eight hour flight. Meals were served 2 hours after takeoff with drinks and warm rolls at the same time. The serving sizes have definitely decreased from 7 years ago but there was an additional snack service before landing and simple snacks were available between meals on request.
Menu cards were also provided which I think is a nice touch in economy class.
Inflight Entertainment
4 / 5
Easy to use touch screens are found on the back of each seat and offer plenty of variety. The screens were large in size and clear. In seat power was also available. WiFi is not yet equipped on these aircraft.
Extra Information
Cathay remain a solid full-service carrier for economy passengers. With efficient service, good food, comfortable seats and an in-flight entertainment system that could entertain for days I would have no hesitation to fly with them again.
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