Recently I have travelled to the USA with Cathay Pacific. As I need wheelchair assistance the check-in person actually wheeled me to the business class lounge herself as there were no men available to do that as my flight had been delayed for 2 hours, something very unusual for Cathay Pacific so didn’t leave until the early hours of the morning. She couldn’t do enough for me under these circumstances. I was to fly to JFK via Hong Kong and due to the bad weather in the USA many flights were cancelled causing major headaches for all concerned and due to this problem as well as arriving late in Hong Kong I had missed all my connecting flights but the HK staff managed to book me on another flight with a different airline to Chicago only to find out my flight had been cancelled there also where I was stuck for 3 days but finally have reached my destination. I can recommend Cathay Pacific 100%, they are the most courteous and helpful staff I have met.
Home Cathay Pacific review by Roberta 2014-01-09
