After the successful launch of the Emirates inflight meal preordering initiative on UK routes and the positive feedback received from passengers, the service is now being extended across routes to and from European cities including Warsaw, Venice, Rome, Bologna, Prague, Vienna, Moscow, Istanbul, Dublin, Hamburg, St. Petersburg, Brussels and Madrid, as well as to and from Seychelles and Mauritius.
The airline said the initiative will be rolled out across more global routes in the coming months.
The new service allows passengers in Business Class to preselect their main course between 14 days and 24 hours in advance of their flight departure, ensuring they get their preferred choice every time as well as helping to reduce food wastage.
Inviting Emirates passengers to enjoy a fine dining experience in the sky, passengers will be able to browse the onboard menu on Emirates.com or on the Emirates app to choose from a selection of regionally inspired dishes with locally sourced ingredients, up to a fortnight before a flight.
Onboard the aircraft, the cabin crew will use digital devices to view the preordered selection and serve the passenger their choice of dish. Meal preordering is an addition to the existing suite of AI-enabled customer preference tracking data and cabin crew reports onboard Emirates, facilitating menu planning, optimal food loading and waste minimization.
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