Cathay joins fare waiver bandwagon with unlimited offer

Steve Creedy

By Steve Creedy Tue Mar 10, 2020

Hard hit Hong Kong airlines Cathay Pacific and Cathay Dragon have joined the surge of airlines offering coronavirus waivers with a generous offer aimed at filling seats. The waiver applies to tickets booked between March 9 and April 20 and allows passengers to make unlimited rebooking and rerouting changes on any trip completed before February 28, 2021. Lile most of the coronavirus waivers, a fare difference may apply. READ: Qantas seeks Sunrise order delay from Airbus Cathay is also refunding tickets where unduly prohibitive travel restrictions provided they were issued before the curbs were announced.
Destinations eligible for the refunds include Wuhan (on tickets issued on or before January 21), mainland China (February 3), the Philippines (February 4), Israel (February 19), South Korea (February 24), Thailand (March 6) and Japan (March 6). Cathay is one of the airlines had hard by the virus and the group has reduced its capacity over the next two months by about 40 percent. It has reduced its mainland China flights by 90 percent and suspended services to the epicenter of the diseases, Wuhan, until the end of the month. Other suspensions include flights to Japan, South Korea, the Philippines as well as New York (Newark), Washington D.C., Adelaide, Rome, Milan, Tel Aviv and London Gatwick. Initiatives adopted to safeguard passengers include  “deep cleaning” aircraft with disinfectants recommended by the International Air transport Association and the World Health Organization.
There are also inflight health updates, health declarations on flights to mainland China and modified catering on its flights and in its lounges. Arriving and departing passengers at Hong Kong International Airport face temperature checks and hand sanitizer has been placed at multiple areas around the airport and in lounges. Airlines around the world have introduced fare waivers in an attempt to give nervous passengers some comfort in booking tickets without protection against the virus from travel insurance. Airlines are offering slightly differing conditions but those to have announced a waiver policy — launched initially by JetBlue — include British Airways, Delta Air Lines, Air New Zealand, American Airlines, United Airlines, Lufthansa, Alaska Airlines, Emirates and LATAM.

Have questions or want to share your thoughts?

Comments

No comments yet, be the first to write one.

Latest news and reviews

View more
Deliberate pilot actions such as on flydubai flight responsible for 20-30% of major disasters
Airline News

Deliberate pilot actions such as on flydubai flight responsible for 20-30% of major disasters

Oct 1, 2026

Sharon Petersen
What happened on flydubai flight FZ1073?
Airline News

What happened on flydubai flight FZ1073?

Sep 30, 2026

Sharon Petersen and Dev Lunawat
How STARLUX became one of the world's best airlines in just six years
Airline News

How STARLUX became one of the world's best airlines in just six years

Sep 29, 2026

Sharon Petersen
Vietjet signs with Starlink to bring free high-speed Wi-Fi to its entire network
Airline News

Vietjet signs with Starlink to bring free high-speed Wi-Fi to its entire network

Sep 25, 2026

Dev Lunawat

Featured articles

View more
What happened on flydubai flight FZ1073?
Airline News

What happened on flydubai flight FZ1073?

Sep 30, 2026

Sharon Petersen and Dev Lunawat
Deliberate pilot actions such as on flydubai flight responsible for 20-30% of major disasters
Airline News

Deliberate pilot actions such as on flydubai flight responsible for 20-30% of major disasters

Oct 1, 2026

Sharon Petersen
United Airlines older Polaris better than you think
Airline Ratings review

United Airlines older Polaris better than you think

Sep 25, 2026

Airline Ratings
Is HK Express the Best Low-Cost Airline for Food and Shopping?
Airline News

Is HK Express the Best Low-Cost Airline for Food and Shopping?

Sep 17, 2026

Airline Ratings