Cathay Pacific Airways has warned that Super Typhoon Mangkhut is headed towards Hong Kong with the closest approach expected on Sunday, 16 September.
The airline says it will have a significant impact on flight operations at Hong Kong International Airport.
Cathay is warning travelers to expect “severe disruptions with more than 240 cancelled flights starting on the early morning of Sunday, 16 September.”
The airline says it is cancelling “all flights between 2:30 a.m. on Sunday, 16 September and 4:00 a.m. on Monday, 17 September.”
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Also “a small number of flights will have their scheduled departure times delayed until Monday, 17 September.” It urges travelers to check Flight Status for the latest flight information.
For Cathay Dragon “all flights on Sunday, 16 September are cancelled. A number of flights on Monday, 17 September will also be cancelled. Please check Flight Status for the latest flight information.”
The airline says: “If you are scheduled to travel with us on Sunday, 16 September, please note that we will be providing flight rearrangements, and we will contact you once your new travel details are ready.”
“As such, please ensure that we have your most up-to-date contact details saved in Manage Booking, in order to receive your latest flight status updates via SMS or email.”
It adds:
“Additionally, due to the large number of customers affected, we urge customers to reconsider calling our Global Contact Centres or contacting us through social media channels, noting again that we will be in touch once your new flight arrangements are completed. We thank you in advance for your patience and understanding whilst we work on these rearrangements.
“Please note that service recovery at Hong Kong International Airport is likely to be slow, lasting into next week.
If your flight is cancelled, or missed due to disruption delay, we’ll rebook you onto the next available flight according to the cabin you originally booked. Your new flight details will be reflected within Manage Booking.”
Cathay says “all customers scheduled to fly are urged to check Flight Status before proceeding to the airport. To ensure you receive the latest flight status updates via SMS or email, please update contact details in Manage Booking. To understand our service recovery during disruptions, please visit our Flight delays and cancellations page.”
