Emirates WiFi Free For All Passengers

Geoffrey Thomas

By Geoffrey Thomas Sat May 20, 2023

Emirates is offering free WiFi to all passengers once they sign up for Emirates Skywards, the airline's frequent flyer program.

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Emirates has been at the forefront of inflight Wi-Fi developments and has to date invested more than US$ 300 million dollars into onboard connectivity.

Skywards members, whether Blue, Silver, Gold, or Platinum tier, travelling in any class, whether Economy, Premium Economy, Business or First Class will enjoy free app messaging. Additionally, First Class passengers will have unlimited free internet if they are Skywards members, enabling them to shop or work online while in-flight, as will Silver, Gold and Platinum Skywards members travelling in Business Class. Platinum Skywards members have complimentary internet access in all classes.

Patrick Brannelly, SVP Retail, IFE & Connectivity commented: "Emirates has persistently worked with our service providers to optimise and improve the connectivity experience. In March we delivered about 55% more data per customer session compared to early 2022 despite the number of sessions increasing by 68% in the same period. We will continue to work to invest in upgrades and enhancements, and our A350 aircraft will arrive with the next generation of satellite connectivity already equipped."

Emirates also announced that it will offer new high-speed, inflight broadband powered by Inmarsat’s GX Aviation, onboard 50 new Airbus A350 aircraft - scheduled to enter service in 2024. The airline said that the new agreement will significantly improve the passenger experience with enhanced connectivity and greater global coverage, even on flights over the Arctic.

The Airbus A350s will be the first Emirates aircraft to take advantage of Inmarsat’s Global Xpress (GX) satellite network, which powers the world’s first and only globally available broadband network, ensuring passengers can enjoy uninterrupted global connectivity, no matter their destination, including the North Pole.

Emirates also confirmed an investment of over US$ 350 million to equip a 50-strong fleet of A350s coming in 2024 with enhanced passenger connectivity via Thales’ AVANT Up system and Optiq - the first smart display in the industry to offer two Bluetooth connections, built-in Wi-Fi for passengers to pair multiple devices including phones, tablets, headphones or even game controllers, while supporting up to 60 watts USB-C to fast-charge personal devices.

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