
Xiamen Airlines
About Xiamen Airlines
Passenger ratings
Overall Value for Money
2.9
From 9 reviews
Seat and Cabin Space
3.1
From 8 reviews
Customer Service
2.9
From 9 reviews
In Flight Entertainment
2.4
From 5 reviews
Baggage Handling
2.0
From 2 reviews
Check-in Process
3.0
From 2 reviews
Meals and Beverages
3.0
From 8 reviews
Recommend Airline
37.5%
From 8 reviews
Latest reviews
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I flew economy in long haul, it wasn't great, not a lot of legroom, but service was great.
7 / 10

Very bad! Bad! Bad experience with Xiamen Airlines! The manager on duty in Changle international airport on 1/29/2024 was unprofessional, lack of ability to solve the problems happened and seemed like only wasting time and tried to foolish customers! Very disappointed!
3 / 10

I am extremely disappointed in the customer service I received from this airline. I paid $748.00 to change the flight for me and my partner, because I was given the wrong date to return on. $400 of that fee was just for them to make the change. Shortly after making this payment they involuntarily changed the flight I had just paid to change. I was able to call and cancel my flights but they refused to give me the $400 back for the cost the to make the change, which they immediately changed which take away the point of paying $400 of a specific flight home that matches our schedule.
1 / 10