
UIA Ukraine International Airlines
About UIA Ukraine International Airlines
Passenger ratings
Overall Value for Money
2.8
From 32 reviews
Seat and Cabin Space
2.7
From 31 reviews
Customer Service
2.6
From 31 reviews
In Flight Entertainment
1.9
From 24 reviews
Baggage Handling
3.6
From 5 reviews
Check-in Process
3.2
From 6 reviews
Meals and Beverages
2.5
From 26 reviews
Recommend Airline
37.5%
From 32 reviews
Latest reviews
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Love this airline. For a fair price still having a decent meal included, and I could take a bike without extra charges.
10 / 10

Disrespectful ignorant unprofessional staff Flight from Dubai to Kiev
6 / 10

My flight from Yerevan to Kyiv was delayed for 3 hours therefore I missed my connecting flight. The next connecting flight was next morning so passengers were given hotel rooms and transfers. However, as that I did not hold a British passport, I would need a visa to exit the airport, thus, I was forced to stay at terminal for 12 long hours. I was not given a lounge, was disrespected and just abandoned for 12 hours in middle of Kyiv terminal. Ukraine airline employees were very disrespectful. They treated me like a criminal taking me up and down the floors and refusing to tell me what was happening. They forced me to recheck my bags, stamped my passport without explaining the situation and all of a sudden without any explanation they abandoned me in the terminal. They treated me as if I was a person who had illegally entered their country. I had to try to sleep on a row of inconvenient seats in the middle of busy terminal. I wasn’t even given a lounge not even a blanket. Nothing! I was so scared that my passport, and laptop would easily be stolen if I did manage to sleep.
1 / 10