
Spirit Airlines
About Spirit Airlines
Passenger ratings
Overall Value for Money
1.8
From 218 reviews
Seat and Cabin Space
2.0
From 196 reviews
Customer Service
2.1
From 205 reviews
In Flight Entertainment
1.3
From 92 reviews
Baggage Handling
1.3
From 12 reviews
Check-in Process
1.6
From 19 reviews
Meals and Beverages
1.8
From 127 reviews
Recommend Airline
16.2%
From 222 reviews
Latest reviews
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They changed my flight with no notice and gave me no option for a refund or to pick a different flight. When I contacted them about it they basically told me that they're allowed to change my flight without any notice and it's not their responsibility to make sure I get home.
0 / 10

I am from Texas and had personal business in Maryland and chose Spirit due to shortest flight duration (layovers/changes) and short notice costs. I did take advantage of their seat upgrade bidding and was very pleased! I I had two flights there and two flights back, less than one hour between going both ways and only one flight incurred a short delay that did not impact my boarding the next leg of my flight! I have read some not so nice reviews and DISAGREE completely! I will fly Spirit happily whenever I can when they fly in the areas I need to go! I like saving money and Spirit makes it easy! The reduced price seat bidding upgrades is great! I was able to get premium seating on all four flights at reduced pricing via that offering! Note, the only reason I did not give 5's across the board was I did not need or want the in-flight WIFI and only had carry-on bags so can't comment on those..
7 / 10

The flight staff was super friendly and helpful. We had a person next to us who was very scared to be flying but they explained everything to her including that since where we were landing is in a "hole" it always has turbulence when landing and not to worry. They said if you don't see us being worries then, you have nothing to fear. It was nice because it really put her at ease.
10 / 10

