About Spirit Airlines

Spirit Airlines, a major American low-cost carrier, has grown significantly since its establishment, emphasizing a budget-friendly travel model. The airline's strategy revolved around offering low base fares coupled with the flexibility for travelers to choose and pay for additional amenities and services, aligning perfectly with a la carte pricing strategies that many budget-conscious travelers prefer. Originally founded to provide affordable air travel, Spirit has managed to expand its operational footprint over the years, becoming a prominent name in the aviation industry, particularly among passengers looking to travel within a tight budget. The airline's fleet is composed primarily of bright yellow planes, which are designed to be fuel-efficient and suitable for short to medium-haul flights predominantly within the domestic market, though it also services selected international destinations. Spirit's aircraft are outfitted with high-density seating configurations, which allows the airline to maximize its passenger load and maintain cost efficiency. The focus on cost-saving and efficiency doesn't just end with aircraft design; it extends to the overall operational approach of the airline, which strives to optimize turnaround times and keep overhead costs low for the benefit of its customers. Spirit Airlines offers a range of services that cater to budget-savvy travelers. The carrier's pricing model is designed to offer low initial costs with the option for additional purchases, which can include everything from onboard refreshments to luggage handling services. Spirit also utilizes strong digital tools to enhance customer service, including an intuitive website and mobile app that allow for streamlined booking and check-in processes, making it easier for travelers to manage their journeys. In-flight services are basic, reflecting the airline's cost-saving philosophy, but adequate for those prioritizing affordability over luxuries. By focusing on essential services and efficiency, Spirit Airlines has carved out a niche for itself in the competitive airline industry.

Overall Value for Money

1.8

From 219 reviews

Seat and Cabin Space

2.0

From 197 reviews

Customer Service

2.1

From 206 reviews

In Flight Entertainment

1.3

From 93 reviews

Baggage Handling

1.3

From 13 reviews

Check-in Process

1.6

From 20 reviews

Meals and Beverages

1.8

From 128 reviews

Recommend Airline

16.1%

From 223 reviews

Latest Passenger Reviews for Spirit Airlines

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Anna Lucas
Anna LucasNov 12, 2025
Copa Airlines

I've flown Copa twice, once from Washington, D.C., IAD, and once from Denver, DIA. Both, I thought, were great experiences. When flying from IAD, my flight was delayed from Washington to Panama City, resulting in me missing my connection to Guatemala City. However, although this was annoying, it was handled very well. Because I missed the last connection of the night, the airline put every passenger on the plane up in a hotel in Panama City, a very nice one called Hotel Megatropolis, at no cost to us. They also bussed us there, and gave us meal vouchers. They also automatically rebooked us on the next flight out in the morning, and then gave us a time in the morning to be bussed back to the airport, early enough for everyone to make their connections without a time crunch. I was an 18-year-old female solo traveller for this trip, and I felt very safe and relaxes with this hiccup in the trip. My morning flight to Guatemala City was easy and on-time, and my trip back to Dulles a week later was uneventful. A few months ago, in May, I also flew Copa again from Denver, DIA, to Panama City, and used Copa's stopover program for two days, which was very easy and unproblematic, and then flew from Panama City, to Nassau, Bahamas. I had some issues with seat assignment, where I booked my ticket and it said I had chosen my seats, yet when I checked the reservation a few weeks later, they weren't there, but I called Copa customer service and they were able to help me fix it very quickly, and they spoke good english. This was also a very easy flight otherwise, no hiccups with this trip, and the flights were on-time. I understand some people have had bad experiences with this airline, but I personally have only had good experiences and would definitely recommend it to anyone looking to book affordable flights to/from Central and South America, or the Carribean.

4 / 10

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