
Smartwings

About Smartwings
Passenger ratings
Overall Value for Money
2.0
From 12 reviews
Seat and Cabin Space
2.2
From 11 reviews
Customer Service
2.3
From 12 reviews
In Flight Entertainment
1.9
From 8 reviews
Baggage Handling
1.2
From 5 reviews
Check-in Process
2.0
From 5 reviews
Meals and Beverages
2.4
From 9 reviews
Recommend Airline
9.1%
From 11 reviews
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It's one of the worst airlines I have taken. They are on purpose tricking their customers with their booking system. At least 1/3 of the passengers had to pay extra 60€ because they were violating smart wing rules. Since they were checking everyone we were more than one hour late
2 / 10

No baggage policy. Small seats. But the crew did absolutely nothing to help. Talk to people aggressively and ignorantly. Not a pleasant experience.
3 / 10

Crazy flight. No space for carry in bagage. Not enough space for legs. Agresive and drunken pssengers were not solved by personal and what is worse they were supported by other alcohol so situation was worse and worse. Personal was not able to manage such basic thing as fastening the seatbelts during take off is.
3 / 10
