
Porter Airlines
About Porter Airlines
Passenger ratings
Overall Value for Money
2.2
From 19 reviews
Seat and Cabin Space
2.8
From 17 reviews
Customer Service
2.7
From 20 reviews
In Flight Entertainment
1.0
From 4 reviews
Baggage Handling
1.7
From 3 reviews
Check-in Process
1.8
From 4 reviews
Meals and Beverages
3.6
From 15 reviews
Recommend Airline
28.6%
From 21 reviews
Latest reviews
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Most horrible airlines in the world . DO not travel at all if ur last budget is to travel by porter airlines . customer service is terrible . MONEY IS NEVER REFUNDED . I CANCELLED IN 10 MINUTES OF BOOKING as I have picked a wrong airport , BUT my money was lost never refunded , though all policies say that money is refunded in full with in 24 hours of booking . theses are some SUPER FRAUD PEOPLE OPERATING THE AIRLINES . NEVER EVER EVEN ASK AN EMEMY TO TRAVEL BY THIS AIRLINES
2 / 10

Had an absolutely horrible experience with a trip booked through the Air Transat website, with a connecting flight operated by Porter. Total fail by both companies! When showing up for initial flight operated by Air Transat, was refused boarding and handed a phone number to try to fix it. After about a half hour on hold and speaking to heavily accented employee, found that they’d changed my booking to several days later. No emails, no notice whatsoever, no offers of compensation, nothing. If that wasn’t bad enough, when I eventually took the flight they rebooked me on, upon arrival at ticketing for the second leg of my trip (this time operated by Porter), I was again refused boarding. This time they said I owed them a large sum of money (twice the price of flights booked) and would not be allowed to board until it was paid. Upon contacting both Air Transat and Porter (both at ticketing and through their phone line), both claimed it was the other’s fault. Spend hours dealing with them, missed the flight, and eventually had no choice but to give in to their extortion.
3 / 10

Terrible experience. Flight delayed 20 minutes but landed within 15 minutes of making connection. Would not allow us to board and rescheduled flight 9 hours later. They had multiple opportunities to rebook us and help us arrive at destination much earlier. They refused government specified compensation. Will be taking them to court.
1 / 10