Myanmar National Airlines

Myanmar National Airlines

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Myanmar National Airlines

About Myanmar National Airlines

Myanmar National Airlines, formerly known as Union of Burma Airways, is the state-owned national carrier of Myanmar (Burma). It was established in the mid-20th century, making it one of the oldest airlines in Asia. Over the decades, the airline has undergone several transformations reflecting the country's political and economic shifts. Originally created to connect domestic destinations, the airline later expanded its services to international routes as Myanmar opened up to global markets. The rebranding to Myanmar National Airlines in recent years was part of a broader modernization effort which included upgrading its fleet and improving customer services to better compete in the international aviation market. The fleet of Myanmar National Airlines comprises a mix of aircraft suited to its diverse range of operations. These include planes that are well-equipped for the short haul routes across the country, addressing the domestic demand, as well as larger aircraft that are deployed on international routes. The airline regularly upgrades its fleet to enhance passenger comfort, safety, and efficiency. This renewal strategy reflects the airline’s commitment to maintaining modern service standards while expanding its network. The choice of aircraft is strategically aligned with the airline’s mission to promote Myanmar as a travel destination while ensuring sustainable operational practices. Regarding services, Myanmar National Airlines offers both domestic and international flights, covering key cities within Myanmar and extending to regional destinations in Asia. Complementing its air travel services, the airline also provides cargo transport, leveraging its fleet capacity to meet the logistical needs of businesses operating in and out of Myanmar. Onboard, passengers can expect traditional Myanmar hospitality, with a focus on customer satisfaction. The airline emphasizes cultural aspects in its service, including in-flight meals and entertainment that showcase the country’s heritage. These service offerings are part of the broader effort by the airline to enhance the overall passenger experience and build a distinctive brand in the competitive aviation market.

Latest Passenger Reviews for Myanmar National Airlines

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Hilda Saldana
Hilda SaldanaNov 30, 2025
KLM

From Unprofessional to Unlawful – A Shocking Airline Experience My husband and I were flying from Cape Town to Berlin with a connecting flight in Amsterdam. We arrived at Amsterdam with plenty of time and sat at the gate indicated on the screens. The screen only showed a delay—there were no announcements over the speakers and no information from staff. Suddenly, we received a text message informing us of a gate change. We immediately went to the new gate and arrived just five minutes after the message, only to be told we could not board because we were “too late.” However, two passengers who arrived after us were allowed to board without issues. How is that acceptable? We were checked in, had boarding passes in hand, and were present at the airport the entire time. Based on what we witnessed, it appears our seats were given away to other passengers. To make matters worse, the three women at the gate behaved incredibly unprofessionally—they were dismissive, rude, and even laughed in our faces as we explained that our minor children were at home alone in Berlin, waiting for us to return. We asked for their names and they refused to provide them. We received no support. The complaints desk simply rebooked us for the next morning. As a result, we are now spending the night in the airport—exhausted, distressed, and extremely worried about our children at home. This experience was not only deeply unprofessional, but it raises serious concerns about fairness and compliance with passenger rights. How can it be legal for a company be allowed to operate this way? They sell you something and then do not deliver. And then there is no accountability, communication or owing up to a mistake. Deceitful company. I would be ashamed to work there.

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