MIAT Mongolian Airlines

I have had a really good flight with MIAT from/to Bangkok to Ulaanbaatar. Both ways flight were very smooth, clean confortable seats, excellent services, very attentive crew members with good english, food was good, the in-house entertainment was adequate. Very happy with everything.

I upgraded my economy ticket for a business class ticet withtge understanding that I woul pay for the ticket and br refunded for the economy ticket. What a mistake. It has been a month and even after numerous contacts with them, they still have not refunded the money. Mediocre service. No inflight entertainment. Food not very good. Really wasn't worth the money.