
Gulf Air
About Gulf Air
Passenger ratings
Overall Value for Money
3.3
From 10 reviews
Seat and Cabin Space
3.3
From 10 reviews
Customer Service
2.9
From 8 reviews
In Flight Entertainment
3.5
From 10 reviews
Baggage Handling
3.3
From 8 reviews
Check-in Process
3.5
From 6 reviews
Meals and Beverages
2.4
From 9 reviews
Recommend Airline
72.7%
From 11 reviews
Latest reviews
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On the 2nd leg of the journey from Bahrain to Manchester, passengers were notified via sms while at the gate, with 10 mins to scheduled flight time, that the flight would now be departing at 8.30am - almost a 6 and half hour delay. There were no apologies made by Vulf Aie for this significant time delay, and no representative for passengers to talk to. Passengers were finally informed that they would be transferred to a hotel, at 5am they arrived at the hotel to be picked up again at 6 15. The only food or beverage offered was a bottle of water per passenger. Iit was unbelievable how poor the customer service was. Travelling with an 8 and 18 year old and only be offered a bottle of water in that whole time was nothing short of disgusting. When passengers finally bearded their flight. There was no acknowledgement of the delay by the captain. Again, the casual response by Gulf Air was unbelievable and unacceptable. Of course delays can happen, but how an airline responds to a delay makes all the difference to passenger experience. And this ws quite frankly embarrassing on Gulf Airs part.
3 / 10

i had a bad experience and delaying in my trip in the counter and have bad discussion by un professional customer service fares it is really annoying to have un professional staff in gulf air not recommended at all to my family and friends
2 / 10

My self Abdul Hassan Khan, I have traveled in gulf air for my umrah, the worse servises I ever traveled by any airlines, on transit waiting more then 7 hour as per the airlines rules, they don't provide you any stay and they only give one God pass that is of any only snacks in any food court. That too a lower price tag. And at the time of booking it mentioned baggage 46kg, but whiles returning they said 2bags only per person. For that they collect huge extra baggage fee. I recommend don't fly with Gulf air even for free.
3 / 10