About Bonza

Bonza is a relatively new player in the Australian aviation market, aiming to disrupt the existing status quo by connecting underserved regional and metropolitan destinations across Australia. Founded with the ambition to make air travel more accessible and affordable, Bonza focuses on fostering local tourism and providing a viable alternative to the road travel that many Australians depend on. The airline positions itself to cater to the needs of travelers looking to explore new destinations within Australia without the high cost usually associated with domestic flights. The airline operates a fleet that emphasizes efficiency and suitability for its targeted markets. With aircraft chosen specifically for their economic operation on shorter, regional routes, Bonza aims to maintain low overhead costs to keep fares affordable. The selection of aircraft also aligns with the airline’s commitment to environmental stewardship, focusing on reducing the carbon footprint per passenger kilometer. This modern fleet enables Bonza to offer a competitive schedule, providing frequent links between cities and regional centers, thus boosting local economies and accessibility. On the service front, Bonza is known for its customer-centric approach, which includes user-friendly booking systems and a focus on customer experience both on the ground and in the air. The airline supports streamlined services that encourage ease of use, from check-in processes to boarding, reflecting its philosophy of simplicity and efficiency. Additionally, Bonza’s in-flight service is designed to reflect Australian hospitality, offering local flavors and products, which not only enhance the passenger experience but also promote local businesses and producers. Through thoughtful service design and strategic route selection, Bonza is carving out a niche for itself in the competitive Australian aviation market.

Overall Value for Money

5.0

From 2 reviews

Seat and Cabin Space

4.0

From 2 reviews

Customer Service

5.0

From 2 reviews

In Flight Entertainment

4.0

From 1 review

Baggage Handling

5.0

From 2 reviews

Check-in Process

5.0

From 1 review

Meals and Beverages

4.0

From 1 review

Recommend Airline

100.0%

From 2 reviews

Latest Passenger Reviews for Bonza

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Anna Lucas
Anna LucasNov 12, 2025
Copa Airlines

I've flown Copa twice, once from Washington, D.C., IAD, and once from Denver, DIA. Both, I thought, were great experiences. When flying from IAD, my flight was delayed from Washington to Panama City, resulting in me missing my connection to Guatemala City. However, although this was annoying, it was handled very well. Because I missed the last connection of the night, the airline put every passenger on the plane up in a hotel in Panama City, a very nice one called Hotel Megatropolis, at no cost to us. They also bussed us there, and gave us meal vouchers. They also automatically rebooked us on the next flight out in the morning, and then gave us a time in the morning to be bussed back to the airport, early enough for everyone to make their connections without a time crunch. I was an 18-year-old female solo traveller for this trip, and I felt very safe and relaxes with this hiccup in the trip. My morning flight to Guatemala City was easy and on-time, and my trip back to Dulles a week later was uneventful. A few months ago, in May, I also flew Copa again from Denver, DIA, to Panama City, and used Copa's stopover program for two days, which was very easy and unproblematic, and then flew from Panama City, to Nassau, Bahamas. I had some issues with seat assignment, where I booked my ticket and it said I had chosen my seats, yet when I checked the reservation a few weeks later, they weren't there, but I called Copa customer service and they were able to help me fix it very quickly, and they spoke good english. This was also a very easy flight otherwise, no hiccups with this trip, and the flights were on-time. I understand some people have had bad experiences with this airline, but I personally have only had good experiences and would definitely recommend it to anyone looking to book affordable flights to/from Central and South America, or the Carribean.

4 / 10

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