Arik Air

Arik is the worst airline ever. Although this is not the first time Arik has cancelled my flight, this time I'm leaving a review so people can be aware of their actions and avoid using Arik. My flight for Dec 12, 01 PM QRW-LOS was first rescheduled to 11:00 AM the same day and was later cancelled. According to Arik, the next possible flight is 1/1/26, so I requested a refund, and they sent a refund form. This is not the first time Arik has refunded my money and their refund process is hectic, they will ask for your bank statement and many other irrelevant information. A friend of mine told me he had similar experience with Arik but they refunded the ticket back without him having to fill the form because he called from his UK number and threatened them. The first time Arik cancelled my flight was ASB-LOS, and they cancelled the flight just 1 hour before the time. If you know you have something important to do, DON'T USE ARIK. Don't say you were not warned!!

Arik Air in recent years has become the worst and most unreliable airplane to fly. This assessment is based on safety, customer satisfaction and overall management. I was thinking their problem is only JFK - Lagos route but it spans to both domestic and all other international routes. The staffs and crew members shows nonchalant attitude to customers as if it was a free ticket because management owes them for six months leading to incessant strikes. The day I arrived Lagos they were on strike and no one talk about the ticket I didn't use. In fact, JFK-Lagos should be banned because of safety issues they seems have only one airplane that's overused and have not been reliable due to backup of customers. Flight schedules cannot be maintained anymore. Baggage always missing or they will announce "we are sorry we left some bags" attached are pictures of customers both women/ children and people in wheelchairs left to lay on floor being bitten by mosquitoes in an unhealthy Lagos environment when all the staffs have vanished for safety from angry customers. It was a horrible situation that I would not recommend anyone to buy Arik air ticket anymore. I mean they should be banned from fly

I flew arik air from Lagos to London for the first time on April 4th 2016. Aside the fact that tickets were very expensive, I was warned to take virgin as I regularly do but I chose to be patriotic. Got to the airport and the flight was delayed for close to 3hours, prior to this a friend had warned me not to, the food was piss poor for a Nigerian air line and I wonder why they refuse to publish reviews on lost baggage cos mine was missing for a week and I had to spend money doing shopping.. the entertainment on the plane was broken, literally broken.. the extra leg space room just before premium economy/ business class.. pulled the entertainment from under my seat and it was broken off. Poor airl line, bad service but I can't complain cos they got me to my destination safely. Glory to God for that.