About Air Greenland

Air Greenland is the flag carrier airline of Greenland, prominently recognized for its pivotal role in connecting the vast and remote areas of the island with the rest of the world. Established with the goal of boosting communication and travel facilities within Greenland and between Greenland and Europe, the airline has played a critical role in the social and economic development of the region. It initially focused on domestic services but gradually expanded to include international flights, thereby enhancing Greenland's connectivity with major cities in Europe. The airline not only serves as a lifeline for local communities, many of which remain isolated during harsh weather conditions but also supports tourism, which is a vital part of Greenland’s economy. The airline operates a diverse fleet of aircraft, tailored to meet the unique demands of flying in harsh Arctic conditions and managing short runways at many of its destinations. The fleet is well-suited for a range of operations from long-haul international flights to short domestic hops and even challenging airfields that require specially equipped aircraft. This adaptation allows it to offer a network of flights that promotes both passenger and cargo services across its routes. The specialization of its fleet stresses the airline's commitment to safety and reliability, prioritizing these alongside customer satisfaction and operational efficiency. Air Greenland is known for its comprehensive service offerings that cater to both conventional and special needs. On the conventional front, the airline provides options ranging from economy to more exclusive classes, ensuring a variety of service levels tailored to different budgets and preferences. It is particularly noted for its emphasis on customer service, delivering an experience that reflects Greenlandic hospitality and culture. Additionally, Air Greenland includes services aimed at supporting the local community and businesses by facilitating cargo transport that is critical for the supply chains in the area. The airline’s dedication to its customers and its role in the economic and social structure of Greenland make it an indispensable part of the region’s infrastructure.

Latest Passenger Reviews for Air Greenland

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Hoang Nguyen
Hoang NguyenDec 19, 2025
Zipair

Title: ZipAir “Business” via Travelocity – Misleading Disclosure, Credit Card Dispute Succeeded Body: I want to share a cautionary experience regarding ZipAir “Business” class tickets purchased through an online travel agency (Travelocity). ZipAir operates as a low-cost carrier, and its “Business” product differs significantly from traditional long-haul business class. When booked through Travelocity, several important limitations were not clearly disclosed at the time of purchase, leading to reasonable consumer confusion. Key points travelers should be aware of: ▪ ZipAir “Business” is not a full-service business class product ▪ No blanket, pillow, TV, not even a free bottle of water. ▪ Meals and other services are paid add-ons ▪ Lounge access is not included at NRT ▪ Baggage require additional fees ▪ OTA Travelocity listings do not explain these limitations before purchase After the booking, the gap between expectations and the actual product became clear. Attempts to resolve the issue directly with Travelocity was unsuccessful. A credit card dispute was filed on the basis of misleading or insufficient disclosure, and the card issuer ruled in favor of the customer, issuing a full refund the disputed amount. Takeaway: If you are considering ZipAir “Business” class, do not assume it is comparable to traditional business class. If booking through an OTA, read all disclosures carefully; in this case of Travelocity, it did not specify at all about the missing services. Posting this so others can make an informed decision.

4 / 10

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