AirAsia Malaysia economy class review: Kuala Lumpur International Airport, Sepang to Kota Kinabalu Airport, Kota Kinabalu by giorgio giorgio
1 / 10
14 August, 2026 by giorgio giorgio
Economy class
Departure 27 Aug 2025
From Kuala Lumpur International Airport, Sepang to Kota Kinabalu Airport, Kota Kinabalu
Flight AK 5114
Flight delayed beyond 6 hours. No ground assistance. No customer service. Airline refused to compensate until I submitted the case to the CAAM; only then Airasia refunded my ticket in accordance to the Malaysia regulation.
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AirAsia Malaysia
Overall Value for Money
1
Seat and Cabin Space
n/a
Customer Service
n/a
In Flight Entertainment
n/a
Baggage Handling
1
Check-in Process
n/a
Meals and Beverages
2
