JetSMART economy class review: by Barbara Camila Bogarin Cantero
2 / 10
18 July, 2026 by Barbara Camila Bogarin Cantero
Economy class
Departure 18 Jul 2026
Flight JA3790
Online check-in failed so we arrived 3hrs early. Lines confusing, no staff directing. Agent said our seats were “for sale” for not confirming 2 days prior + we couldn’t board unless others no-showed. Condescending, false info. Never again.
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JetSMART
Overall Value for Money
1
Seat and Cabin Space
n/a
Customer Service
1
In Flight Entertainment
1
Baggage Handling
1
Check-in Process
1
Meals and Beverages
1
